Coronavirus small businesses stimulus program off to a rocky start

On Friday, banks across the U.S. began accepting applications for low-interest and forgivable loans from small businesses under pressure due to COVID-19, though not all banks were ready or comfortable with opening their doors or their websites to take the requests.

And as of Friday morning, Bank of America (BAC) began accepting applications. The country’s largest bank, JPMorgan Chase (JPM), emailed customers on Thursday to communicate that it would not be ready by Friday to accept loan applications, though on Friday afternoon had launched a website where the application process could be started.

Treasury Secretary Steve Mnuchin tweeted Friday afternoon that more than 875 million applications had been processed under the department’s new Payroll Protection Program. Most, he said, were processed by community banks.

Elliot Richardson, President of the Small Business Advocacy CounciL, which advocates on behalf of small businesses, told Yahoo Finance that while the program’s application form is live on the Treasury Department’s website, a large percentage of lenders are not permitting prospective borrowers to submit them.

“It’s my understanding that these banks are looking for clarity,” Richardson said.

The slow rollout is causing business owners to fear that funds will run dry before they have a chance to access them.

Red sign hanging at the glass door of a shop saying "Closed due to coronavirus".
Many small businesses have been hit hard by the coronavirus. Image: Getty

Gary Glenn, is one of those business owners. His Glenview, Illinois S-corporation, Stitchmine Custom Embroidery, which has annual revenues around $750,000, employs four full-time workers, and is running out of free cash needed to keep his employees on his payroll. The company has taken in no new orders in two weeks and has seen several cancelled orders. In an attempt to pivot, it began making personal protective masks and T-shirts for students to memorialize graduation milestones for ceremonies that have been cancelled.

“My sole intent is not to let my employees go,” Glenn said. “They have families they have people they need to take care of. So, the idea is to have an unbroken or uninterrupted payroll, if at all possible. The challenge is that we’ve pretty much come to a standstill with orders coming in. So we really don't have any revenue coming in at this point.”

Over the phone, Glenn read an email from suburban Chicago bank, Wintrust, which Stitchmine has used for years for its commercial banking needs.

“We continue to await final guidelines from the SBA and the U.S. Treasury Department,” Wintrust’s email said. “We have learned that many of our peer institutions have decided to not begin accepting applications due to this lack of clarity... it is likely that we will follow suit with our peer institutions until we are satisfied that the guidelines that impact this process have been properly defined.”