HIGH POINT, NC / ACCESSWIRE / September 17, 2020 / High Point, NC contractor Grace Roofing And Construction LLC - HP recently received a glowing review from a customer who was delighted with their work. The review, left on the Google platform only a few short weeks ago, highlights many of the company's best qualities and encourages others in need of roofing services to reach out to Grace Roofing And Construction LLC for assistance.
Druschel Woodie's 5-Star Google review reads, "From start to finish, professionalism all the way! Existing roofing was removed and replaced in one day. And clean-up was spot on. Highly recommended to anyone needing a roofing contractor! Those interested in checking out the review for themselves (and looking up more information on the company) are welcome to click the following link: High Point NC Roofing Review.
As noted in this review, Grace Roofing And Construction places a heavy emphasis on customer support and transparent communication. The company makes these ideals a cornerstone of every action they take, and this extends past the services provided as well. This is made evident in how often they respond to their customers' feedback. Many of the reviews shared on the Google platform have personalized responses from the company's representatives.
Druschel Woodie's review is no different. In their reply, which was posted soon after the review first went live, a representative of Grace Roofing And Construction says, "Mr. Druschel, I just wanted to let you know we truly appreciate the kind words. We are glad we could earn your business and look forward to installing those gutters for you in the next few weeks."
According to the company, this high degree of customer service is not intended to act as an addition to their roofing capabilities. In fact, the High Point NC roofing contractor argues that the reason they are able to complete their projects on time, within budget and (most importantly) to the customer's satisfaction is that they take the time and effort required to build a partnership with their customers. A positive relationship, the company says, has many advantages, such as making customers more likely to express concerns or ask for services they may mistakenly believe are not reasonable.
Some customers, for instance, may not be comfortable asking how often their newly installed roof needs maintenance if their contractor is not very friendly. Aware of the dangers such breakdowns in communication can lead to, Grace Roofing And Construction does their utmost to make every customer feel at ease - and confident enough to ask the right questions.