How Abercrombie & Fitch CEO Fran Horowitz is saving the company

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REUTERS/Andrew Kelly/File photo
REUTERS/Andrew Kelly/File photo

A tip of the varsity baseball cap to Abercrombie & Fitch CEO Fran “Fix It” Horowitz.

With legacy retailers such as J.C. Penney, Sears and Limited Brands having one foot in the grave thanks to Amazon’s dominance, the 126-year-old Abercrombie & Fitch (ANF) rides into this year’s holiday season with momentum almost reminiscent of the chain’s heydays in the early 2000s. Hollister, a California apparel brand and standalone division of ANF that Horowitz turned around as president when she joined in 2014, has served up seven straight quarters of same-store sales growth. That’s no small feat with longtime rival American Eagle Outfitters at the top of its game and mall traffic continuing to be under severe pressure.

The Abercrombie & Fitch division, with 330 stores globally, has started to shed its problem-child status incurred after years of featuring dimly lit stores with half-naked models standing out front. It delivered its third straight same-store sales gain in the second quarter. The company reports Q3 earnings in mid-November.

Not too shabby.

“I have spent my entire career fixing things and that’s how I feel like I have made my name — it dates back to Bloomingdale’s when I first was able to relaunch a key product line,” Horowitz told Yahoo Finance.

Horowitz’s knack for fixing things has paid off for investors. Since Horowitz assumed the CEO position on Feb. 2, 2017, Abercrombie & Fitch’s stock has surged 69% vs. 25% for the S&P 500 Index. It’s among the top three best-performing specialty apparel stocks this year, up about 16%. American Eagle Outfitters and Express have notched 29% and 16% gains, respectively, while Limited Brands has plunged 49% on the back of troubles at Victoria’s Secret. Urban Outfitters has tacked on a respectable 14%.

“They [Abercrombie] have dialed back on that blatant sexuality that in the current climate is not nearly as appealing as it was,” said Michael Solomon, a professor of marketing at Saint Joseph’s University’s Haub School of Business. “Abercrombie is getting back to its roots and focusing on the product versus racy imaging and long term, this change is probably a good thing.”

What needs to be fixed next

Wander into an Abercrombie & Fitch or Hollister store right now and it should become clear this isn’t the same teen clothier that spawned a 5% same-store sales drop in 2016. Gone are the 19-year-old shirtless male models, in are trendy fall 2018 staples like ripped denim and camo windbreakers. Meanwhile, Hollister, with 540 stores globally, is capturing California cool again instead of just mirroring big brother Abercrombie’s products at cheaper prices.