H&R Block, Inc. (NYSE:HRB) Q1 2024 Earnings Call Transcript

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H&R Block, Inc. (NYSE:HRB) Q1 2024 Earnings Call Transcript November 7, 2023

H&R Block, Inc. beats earnings expectations. Reported EPS is $-1.05, expectations were $-1.13.

Operator: Thank you for standing by, and welcome to H&R Block's First Quarter Fiscal Year 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. [Operator Instructions] I would now like to hand the call over to Vice President, Investor Relations, Michaella Gallina. Please go ahead.

Michaella Gallina: Thank you, Latif. Good afternoon, everyone, and welcome to H&R Block's first quarter fiscal year 2024 financial results conference call. Joining me today are Jeff Jones, our President and Chief Executive Officer; and Tony Bowen, our Chief Financial Officer. Earlier today, we issued a press release and presentation, which can be downloaded or viewed live on our website at investors.hrblock.com. Our call is being broadcast and webcast live, and a replay of the webcast will be available for 90 days. Before we begin, I'd like to remind listeners that comments made by management may include forward-looking statements within the meaning of federal securities laws. These statements involve material risks and uncertainties, and actual results could differ from those projected in any forward-looking statement due to numerous factors.

For a description of these risks and uncertainties, please see H&R Block's annual report on Form 10-K and quarterly reports on Form 10-Q as updated periodically with our other SEC filings. Please note some metrics we'll discuss today are presented on a non-GAAP basis. We reconciled the comparable GAAP and non-GAAP figures in the appendix of our presentation. Finally, the content of this call contains time-sensitive information accurate only as of today, November 7, 2023. H&R Block undertakes no obligation to revise or otherwise update any statements to reflect events or circumstances after the date of this call. With that, I will now turn it over to Jeff.

Jeff Jones: Thank you, Michaella. Good afternoon, everyone, and thanks for joining us. Today, I will begin with a summary of our Q1 results and provide an update on our Block Horizons strategic imperatives. Then Tony will discuss our financials, including the strength of our capital allocation and balance sheet. While we are early in the year and Q1 is a relatively small portion of our results, we had a good start and are reaffirming our fiscal '24 outlook. We were pleased given that we lapped a very strong extended season last year and our share in both DIY and Assisted slightly improved throughout the year. With favorability in NAC, we grew revenue, continued to manage our expenses well and demonstrated ongoing progress on our Block Horizons strategy, which I'll share more about in a moment.