Successful partnership extended beyond retail to include ecommerce and returns

WARSAW, Poland, Nov. 28, 2024 (GLOBE NEWSWIRE) -- GXO Logistics, Inc. (NYSE: GXO), the world's largest pure-play contract logistics provider, and OBI, a leading brand in the European DIY market, today announced their partnership renewal which will extend beyond retail to include ecommerce and returns, at an onsite celebration of the partnership’s fifth anniversary.

The partnership began in 2019 and initially focused on delivering goods to the OBI retail stores in Poland and has been successively extended to ecommerce, including overall order management and delivery for all online purchases, as well as returns, made by OBI individual customers in Poland.

“We thank OBI for the trust they continue to place in GXO,” said Jean Luc Bessade, Managing Director, Poland, Czech Republic, Romania at GXO. “The long-term duration of our partnership enables us to focus on continuous improvement and developing our team members to support OBI’s growth in Poland, which are critical to building a partnership that lasts. We’re keen to continue leveraging our DIY and cutting-edge technology and automation expertise to drive OBI’s future growth.”

GXO uses cutting-edge technologies to enhance efficiency and the working environment at its 50,000-square-meter ISO 9001 and 14001-certified warehouse in the Natolin, Łódź region. GXO has implemented a TAWI Mobile Picking System, a more efficient and ergonomic solution for product picking, and is piloting a new automated solution for container unloading.

Witold Baran, Managing Director Category Management and Supply Chain, OBI said: “Throughout our five-year partnership with GXO, we achieved our performance objectives in productivity, accuracy and service quality which has boosted our growth. We’ve jointly invested in infrastructure and people to deliver a great experience for our end consumers. We’re confident in our future success and growth thanks to GXO’s expertise, agility, innovation, and commitment to finding new ways to improve performance and add new value.”

Demonstrating its strong commitment to Environmental, Social, and Governance principles (ESG), GXO actively contributes to local communities by partnering with the University of Łódź through the Career Academy program. This initiative offers classes, internships, and recruitment opportunities for logistics students, while also supporting charity initiatives such as donations to the Happy Kids Foundation.

Across Europe, GXO is the trusted pure-play logistics partner for Home & DIY companies providing omnichannel fulfillment and returns, including fast and reliable delivery across brick-and-mortar, ecommerce and direct-to-consumer supply chains and big and bulky goods handling in 43 sites in 9 countries.