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GoHealth Reports Strong Fourth Quarter and Fiscal Year 2024 Results, Driven by a Successful Annual Enrollment Period

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GoHealth, Inc.
GoHealth, Inc.

CHICAGO, Feb. 27, 2025 (GLOBE NEWSWIRE) -- GoHealth, Inc. (NASDAQ: GOCO) (“GoHealth” or the “Company”), a leading health insurance marketplace and Medicare-focused digital health company, today announced financial results for the three and twelve months ended December 31, 2024.

Fourth Quarter Highlights

  • Achieved net revenues of $389.1 million, a substantial 41% increase compared to the prior year period.

  • Submissions grew to 481,445, representing a 67% increase compared to the prior year period.

  • Net income of $58.0 million, a substantial improvement of $60.3 million compared to the prior year period.

  • Adjusted EBITDA1 surged to $117.8 million, a significant 107% increase compared to the prior year period.

  • Compared to the prior year period, Direct Operating Cost per Submission2 improved 27%, to an industry leading $501.

  • The integration and transformation of e-TeleQuote Insurance, Inc. (“e-TeleQuote”) has driven growth and efficiency gains, delivering significant performance improvements in the 2024 Annual Enrollment Period.

Full-Year 2024 Highlights

  • Full-year net revenues reached $798.9 million, reflecting 9% growth compared to the prior year.

  • Submissions were 1,016,182, a 23% increase compared to the prior year.

  • Net loss of $7.3 million, an improvement of $144.0 million compared to the prior year.

  • Adjusted EBITDA1 of $120.3 million, a 60% increase compared to the prior year.

  • Successfully refinanced our credit facility with new five-year term and lender group.

  • Supported nearly 3 million Medicare consumers in assessing benefit options in 2024.

  • Implemented the PlanFit Save initiative and began receiving health plan compensation for membership retention.

  • Remained top partner to health plans based on Submission volume.

“GoHealth’s strong 2024 performance highlights our market-leading, technology-driven approach in the digital Medicare marketplace. While we predicted favorable market dynamics, we were even more pleased by the velocity of our efficiency improvements and the immediate impact of our technology initiatives on profitability. We are energized by the opportunities ahead and are already executing on them," said Vijay Kotte, CEO of GoHealth. "The successful onboarding and optimization of e-TeleQuote, expansion of our health plan partnerships, and continued investment in artificial intelligence and advanced analytics have further strengthened GoHealth’s position as a leading digital Medicare marketplace. As we move into 2025, we continue to focus on driving sustainable, profitable growth, enhancing the consumer experience, and reinforcing our market leadership through continued innovation and operational excellence."