Global Smart Workplace Solutions and Integrated Workplace Management Systems Markets 2022-2027 by Technology, Connectivity, Applications, Device Type, Service Delivery Models, and Industry Verticals
This report provides an analysis of the smart workplace including market trends, growth drivers, market challenges, leading companies, solutions, applications, and services. The report analyzes market segments by categories, product and services, connectivity and communication technology, and regions, providing forecasts from 2022 to 2027.
The report also analyzes smart workplace solution providers with specific market recommendations. In addition, the report evaluates IWMS technology and applications with an assessment of business opportunities and market outlook. The report forecasts include the smart workplace market by technology, connectivity type, applications, device type, service delivery methods, and industry verticals.
The smart workplace is characterized as one that provides a safer, more comfortable, and productive work environment. Intelligent work is closely associated with intelligent buildings and smart facilities. In this context, it is related to various building automation solutions including smart lighting, smart security (such as access control via biometrics), intelligent HVAC systems, and more. Next-generation smart workplaces will include advanced technologies such as detection systems to determine the presence of employees for workspace optimization.
While closely tied to smart buildings, it is important to note that the smart workplace is not tied to only a building space as remote work includes home workers, telecommuting, and work while traveling. Accordingly, a larger definition of the smart workplace includes technologies and solutions to enable more efficient and effective workflow and other business operation considerations.
A broader definition of "smart workplace" takes into consideration those technologies and solutions that provide process improvement, workflow improvement, internal and external supply chain management optimization, visibility into product/service usage, opportunities for moving from products to services in an "as a Service" model, intelligent worker monitoring, data analytics, control of the entire Product Life Cycle (PLM), and more.
One of the most important solutions to optimize the smart workplace is to deploy an Integrated Workplace Management System (IWMS), which represents a combination of five separate modules (1) Property Management, (2) Facility and Space Management, (3) Maintenance Management, (4) Sustainability and Energy Management, and (5) Technology Management. With IWMS solutions, enterprise organizations are able to optimize asset utilization, energy consumption, technology deployment, building, and infrastructure efficiency, and overall workplace productivity to gain substantial savings in CAPEX and OPEX.
In terms of market developments since the last version of this report, the COVID-19 pandemic has served as a major catalyst for workplace evolution as employees and contractors have been forced to work remotely. This has tested corporate IT and facilities staff in terms of enterprise ability to cope with a highly distributed workforce while a minimal amount of essential staff occupies core business facilities.
Lessons learned from these few months have reinforced the long-held view of the author that the smart workplace ecosystem is much more than just smart buildings or other facilities such as warehouses. The smart workplace is indeed the sum of all assets, production, and processes. This includes core buildings and related infrastructure, inter-facility assets, and mobile/remote employees, and their communications and collaboration tools.
Select Report Findings
The North American integrated smart workplace management application market will reach $923M by 2027
The global smart workplace market in the transportation and Logistics vertical will reach $5.89B by 2027
Retrofitting existing buildings to accommodate the smart workplace will be a $26.1B global opportunity by 2027
The majority of investment in the smart workplace is through large corporations but the growth rates for medium-sized business is much higher
Smart Workplace Solutions and Integrated Workplace Management Systems Market Dynamics
Smart Workplace Opportunities and Challenges
Market Opportunities
Connected Devices: Wearable, Smartphone, and Humanoid Robots
Automation Services, Energy Efficient Applications, and IoT
Mobile Edge Computing and Enterprise Services
Broadband Wireless and Collaborative Work
M2M Communication and AI Capabilities
Advanced Commerce Technologies
Unified Communication and Cloud Computing
Employee Empowerment
Transforming Knowledge Work
Remote Industrial Operation
Virtualization Services
Smart Grid Technology
Issues to Consider and Potential Threats
Enterprise Security Risks for Data, Information, and Infrastructure
BYOD and Privacy Risks
Platform and Infrastructure Diversity
Human-Machine Interaction
COTS Electronic Devices
Overview
Defining the Smart Workplace
Transition to Agile Workplace
Smart Workplace Outcome
Impact on Businesses and Employees
Creation of Smart Workplace Environment
Smart Workplace Ecosystem
Important Market Segments
Workplace Product and Integrated Systems
Workplace Transformation Services
Integrated Workplace Management Systems
Ecosystem Players
Platform and Automation Solution Providers
OEM Providers
Networking and Infrastructure Solution Providers
Security and Analytics Solution Providers
Connectivity and Service Providers
System Aggregators
Enterprise End Users
Facility Management and Life-Cycle Cost Analysis
Facility Management Components
Facility Management Cost Metrics
Facility Management Cost Structure
Facility Management Savings Structure
Traditional Office vs. Software Driven Automation
Enterprise SaaS Adoption
SaaS Solution Costs
Smart Workplace Job Market
Conclusions and Recommendations
Foundational Considerations
Smart Workplace Principles
Smart Workplace Creation
Smart Workplace Business Strategy
Building Automation Stakeholder
Corporate Real Estate Management and Facility Management