CINCINNATI, November 08, 2024--(BUSINESS WIRE)--At a London-based event, Fifth Third Private Bank, a division of Fifth Third Bank, was named the Best Private Bank in North America for Customer Service. The recognition was part of the 2024 Global Private Banking Awards.

The Global Private Banking Awards is a joint project from the Financial Times' group publications dedicated to the global banking, wealth management and the financial services sector: The Banker and Professional Wealth Management.

In its sixteenth year, the Global Private Banking Awards aim to gather qualitative and quantitative information from private banking groups to be able to give a set of awards for excellence.

"At Fifth Third Private Bank, we’re focused on our clients’ financial success and exceptional service," said Kris Garrett, group regional president and head, wealth and asset management, Fifth Third Bank. "They are our foremost priorities, and we believe that strong, lasting relationships with our clients are the foundation of our success. This award underscores our commitment to delivering on those promises every single day."

Earlier this year, Fifth Third Private Bank was named Best Private Bank for High Net Worth Clients (Globally) by The Digital Banker and Global Private Banker for the third year and Best Private Bank for Succession Planning (Globally) as part of the Global Private Banking Innovation Awards. Additionally, the Private Bank was named Best Private Bank (US, Regional) for the fifth consecutive year and Best Private Bank for Entrepreneurs (Globally) by Global Finance for the 2024 World’s Best Private Bank Awards.

Global Private Banking Award entries must provide growth and performance measures and information on key achievements, changes or improvements made during the year before in relation to their business and investment models, growth strategies, customer service, staff retention and other areas. Submissions are judged by an expert panel of 21 industry professionals based in North America, Asia and Europe.

About Fifth Third

Fifth Third is a bank that’s as long on innovation as it is on history. Since 1858, we’ve been helping individuals, families, businesses and communities grow through smart financial services that improve lives. Our list of firsts is extensive, and it’s one that continues to expand as we explore the intersection of tech-driven innovation, dedicated people and focused community impact. Fifth Third is one of the few U.S.-based banks to have been named among Ethisphere’s World’s Most Ethical Companies® for several years. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.