Fifth Third Becomes First Bank to Offer Free Wills to All Customers

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New Digital Offering Helps Millions of Families Plan Ahead Through Exclusive Partnership with Trust & Will

CINCINNATI, May 19, 2025--(BUSINESS WIRE)--Fifth Third (NASDAQ: FITB) today announced a first-of-its-kind initiative to offer free wills to every customer, through an exclusive partnership with Trust & Will, the leading digital estate planning platform in the U.S.

Starting today, millions of Fifth Third customers can access a secure, guided online experience to create a state-specific, attorney approved will – at no cost and in less than one hour. This experience is designed to be simple and stress-free, ensuring peace of mind and a streamlined legal process for more American families during what can be a time of great emotional turmoil.

This pioneering offer from Fifth Third and Trust & Will seeks to addresses a significant gap in estate planning in the U.S. According to Trust & Will’s 2025 Estate Planning Report, which surveyed 10,000 Americans aged 18 and over, 83% of Americans think a will is important, and yet only 31% have one in place. This lack of preparedness isn’t evenly distributed. Older generations, wealthier households, and men tend to be more prepared, while younger adults, lower-income individuals, and women lag behind.

"At Fifth Third, we are leading the industry with digital solutions that solve everyday banking needs," said Ben Hoffman, chief strategy officer and head of consumer products at Fifth Third. "First, we focused on getting customers paid as early as possible, which then streamlined how they paid others. In response to evolving threats of scams and fraud, we reinforced security protections to better protect customers identity and money. Now, we’re thrilled to address another gap in financial planning with this novel partnership, securing our customers’ legacies for generations to come."

For many families, not having an estate plan can result in significant financial strain and stress. Without a will, families may struggle to access critical funds needed for funeral expenses, rent, or everyday bills. By offering free wills to all families, Fifth Third Bank and Trust & Will proactively address these concerns, ensuring families of all income levels have access to modern tools to secure their legacies and protect what matters most.

"We believe every family deserves peace of mind," said Cody Barbo, CEO of Trust & Will. "Our mission is to make estate planning accessible to all, and this partnership brings us one step closer to that goal."