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FAQs on new Costco Citi Visa card

Readers have been full of questions about the new Citi Costco Anywhere Visa: What does it mean for credit scores? How do the rewards bonuses work? What are the fees and interest rates?

The wharehouse club has shifted its rewards credit card agreement from American Express to Citi and Visa. As of June 20, 2016, those American Express Costco cards no longer work. Costco – which previously accepted only American Express cards for credit payments – now accepts only Visa cards.

New Citi Costco Anywhere Visas have been sent to American Express Costco cardholders and prospective cardholders can apply for the new card by calling Citibank at 800-970-3019.

We’ve answered the most-common reader questions about the new cards and transition.

Q: What is the APR of the new card?
A: If you were an American Express Costco card holder who was switched to Costco Visa, the specific terms and conditions of your new account should have arrived with your new Citi card. Your interest rates and payment due dates should be similar to your old ones. According to Citi, “If the initial letter you received from Citi listed your standard purchase APR as 15.49 percent, and your current APR for new purchases on your Costco card from American Express is less than this, then you'll keep your current APR for new purchases made with your Costco Anywhere Visa Card by Citi.”

If you apply and are approved for the Citi Costco Anywhere Visa as a new account holder, your card's APR will be 0 percent for seven months and 15.49 percent thereafter, according to Costco's website.

Q: Will the automatic payments and billing I set up on my American Express Costco card transfer over to my new Visa card account?
A: No. You’ll need to share your new card information with merchants that automatically billed your old Costco card account and with any online payment accounts where you saved your old card’s information. An automatic Costco membership fee payment arrangement will also have to be re-established under your new Costco Visa card.

And, if you had automated monthly payments made to your American Express Costco card account, you’ll need to sign up for Citi’s AutoPay services after your new Costco Visa arrives and you’ve register for online account access.

Q: What happens to the balance I had on my American Express Costco card?
A: Any balance on your American Express Costco card was automatically transferred to your new Citi Costco Anywhere Card on June 20, 2016.

Q: Will my card’s payment due date be the same after June 20, 2016?
A: According to Citi, it will be the same, or close to, your previous payment due date. You will have the option of choosing your own due date via Citi Online or calling the customer service number listed on the back of your new Costco Visa card.