Facebook publishes ad rules in wake of Russia revelations

Source: Dado Ruvic/Illustration/Reuters
Source: Dado Ruvic/Illustration/Reuters

Facebook (FB) has weathered serious blowback in the past year over revelations that Russia purchased ads on the social network to reach 126 million Americans and meddle with 2016’s U.S. presidential election. After months of being battered in the press, Facebook published a series of rules, or “principles,” on Monday to clarify goals for its advertising business moving forward.

“The main reason for sharing the principles now is what’s happened over the last 12 months and what continues to happen in the public discourse,” Facebook Vice President of Product for Ads and Pages Rob Goldman told Yahoo Finance. “I think it’s really important for people to understand where we are coming from.”

Here are the seven principles Goldman outlined in a blog post published on Monday. The wide-ranging principles cover areas, from privacy around user data to ad safety and transparency:

  • We build for people first. Advertising is how we provide our services for free. But ads shouldn’t be a tax on your experience. We want ads to be as relevant and useful to you as the other posts you see. This is important for businesses too, because you’re less likely to respond to ads that are irrelevant or annoying. That’s why we start with people. Our auction system, which determines which ads get shown to you, prioritizes what’s most relevant to you, rather than how much money Facebook will make from any given ad.

  • We don’t sell your data. We don’t sell personal information like your name, Facebook posts, email address, or phone number to anyone. And because we’ve designed our ads systems with privacy in mind, we can show you relevant and useful ads — and provide advertisers with meaningful data about the performance of their ads — without advertisers learning who you are. Whenever we launch a new ad product, we carefully consider the privacy implications.

  • You can control the ads you see. It’s important that you have tools to tailor the ads you see. Clicking on the upper right-hand corner of an ad lets you easily hide ads you don’t like, or block ads from an advertiser you don’t like. And when you see an ad you really don’t care about or that has nothing to do with your interests, we make sure there’s something you can do about it by visiting your ad preferences.

  • Advertising should be transparent. You should be able to easily understand who is showing ads to you and see what other ads that advertiser is running. It’s why we’re building an ads transparency feature that will let you visit any Facebook Page and see the ads that advertiser is running, whether or not those ads are being shown to you. This will not only make advertising on Facebook more transparent; it will also hold advertisers accountable for the quality of ads they create.

  • Advertising should be safe. We have community standards that prohibit hate speech, bullying, intimidation, and other kinds of harmful behavior. And we hold advertisers to even stricter advertising policies to protect you from things like scams and spam. We review many ads proactively using automated and manual tools, and reactively when people hide, block, or mark ads as offensive. When we review an ad, we look at its content, targeting, landing page and the identity of the advertiser. We may not always get it right, but our goal is to prevent and remove content that violates our policies – some of which we’ve tightened recently – without censoring public discourse.

  • Advertising should empower businesses big and small. We believe that smaller businesses should have access to the same tools previously available only to larger companies with sophisticated marketing teams. This is good for people: you get the best ads when there are more ads to choose from. We have millions of advertisers around the world who are investing with us each month to grow their businesses and create more jobs. Particularly for businesses, but also for other organizations, reaching the right people at the right time is make-or-break. As long as companies follow our community standards and policies that help keep people safe, our platform should empower all advertisers with all voices to reach relevant audiences or build a community.

  • We’re always improving our advertising. We’re always making improvements and investing in what works. As people’s behaviors change, we’ll continue listening to feedback to improve the ads people see on our service. For instance, when people shifted to mobile, we did, too. We know our work isn’t done by any means, which means we’ll often introduce, test, and update certain features like ad formats, metrics, and ad controls.