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EXL named a Leader and a Star Performer in Everest Group’s 2025 Life and Annuities Insurance BPS and TPA PEAK Matrix® Assessment

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ExlService Holdings, Inc.
ExlService Holdings, Inc.

NEW YORK, April 14, 2025 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS), a global data and AI company, announced it has been named a Leader and a Star Performer in Everest Group’s Life and Annuities (L&A) Insurance Business Process Services (BPS) and Third-Party Administrator (TPA) PEAK Matrix® Assessment 2025.

This is the second consecutive year that EXL has earned this distinction. Everest Group cites EXL’s digital integration of analytics and AI solutions, robust engagement models, and in-house domain expertise as key to its market success.

“EXL has demonstrated growth in the L&A Insurance BPS and TPA market, driven by its digital transformation-led strategy and flexible engagement models, including BPaaS and TPA constructs. This approach has reinforced EXL as a partner of choice for enterprises,” said Sahil Chaudhary, practice director, Everest Group. “EXL continues to invest in upskilling and talent development through in-house microlearning programs on emerging technologies and industry certifications. Collectively, these efforts have positioned it as a Leader and Star Performer in the Everest Group L&A Insurance BPS and TPA PEAK Matrix® Assessment 2025.”

Each year, Everest Group presents detailed assessments of L&A insurance BPS and TPA providers. This year’s assessment includes 24 companies. Firms are evaluated based on their vision, capabilities, and market impact. Researchers determine an organization’s positioning based on Everest Group’s annual RFI process, interactions with leading L&A insurance BPS and TPA providers, client reference checks, and ongoing analysis of the industry market.

“As the L&A insurance industry undergoes yet another transformation, insurers are grappling with ways to break away from legacy systems and improve operational efficiency," said Vivek Jetley, president and head of insurance and healthcare and life sciences, EXL. "At EXL, we are proud to be accelerating the adoption of intelligent automation into our clients’ existing service offerings, including actuarial services, claims management, underwriting, and policy administration, to create more efficient, value-driven decisioning.”

To read more about Everest Group’s L&A Insurance BPS and TPA PEAK Matrix® Assessment 2025, click here. For more information about EXL’s solutions for the insurance industry, click here.

Disclaimer

Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis.  All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking.  To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.