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Domino’s Pizza announces major menu update amid weak sales

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Domino’s Pizza (DPZ) is pulling out all of the stops to significantly reverse a startling trend in its stores.

Over the past year, the pizza chain has noticed a gradual weakening in sales at its U.S. locations. In Domino’s fourth-quarter earnings report for 2024, it revealed that its U.S. same-store sales only increased by a minor 0.4%, missing analyst expectations of a 1.63% increase.

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During an earnings call on Feb. 24, Domino’s Pizza CEO Russell Weiner said that the company has noticed more of its low-income customers in the U.S. are avoiding delivery and are choosing to eat at home due to recent “macro and competitive pressures." Overall, Domino’s faced a 1.4% decrease in deliveries during the fourth quarter.

Related: Domino’s Pizza sounds alarm on concerning customer behavior

“Delivery is a tougher value right now in this value-conscious world,” said Weiner. “And so, the choice isn't going to another restaurant. Most of the time, it's eating at home.”

Domino's makes a competitive move to attract back customers

Amid this concerning shift in customer behavior, Domino’s has decided to make a major addition to its menu to attract more customers, keeping them away from its competitors.

The pizza chain has announced that it has added a Parmesan Stuffed Crust pizza to its menu, a bold move that directly competes with Pizza Hut’s Original Stuffed Crust pizza, which was launched in 1995. Papa Johns, Little Caesars and Cicis Pizza also have their own versions of stuffed crust pizza.

A worker boxes a pizza at a Domino's restaurant in Trenton, Michigan, US, on Wednesday, April, 10, 2024.Bloomberg/Getty Images
A worker boxes a pizza at a Domino's restaurant in Trenton, Michigan, US, on Wednesday, April, 10, 2024.Bloomberg/Getty Images

This is the first time Domino’s has ever launched a stuffed crust pizza, and its version is made with dough that is “buttery-flavored” and mozzarella cheese that’s “sprinkled with parmesan,” according to a new press release.

Customers can purchase a one-topping Parmesan Stuffed Crust Pizzas for $9.99 each through Domino’s Carryout Deal.

“One of the most common questions we're asked is, 'When will you launch stuffed crust?'" said Domino's Chief Marketing Officer Kate Trumbull in the press release. "We're excited to announce that our first-ever stuffed crust is finally here and we promise, it is worth the wait.”

Domino's Pizza faces major threat as customers change their tune

The move from Domino’s comes after Pizza Hut recently saw a 2% year-over-year increase in same store sales in the U.S., according to Yum Brands’ fourth-quarter earnings report for 2024.

The increase in sales comes during a time when Pizza Hut is running its $7 Deal Lover's Menu, where customers can choose two or more items on the menu “for just $7 each.”