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Remote online notarization service provides instant access to notaries
SAN FRANCISCO, Feb. 5, 2025 /PRNewswire/ -- Docusign (NASDAQ: DOCU) today announced the launch of Notary On-Demand, a new remote online notarization solution that enhances security and provides businesses and their clients 24/7 access to a network of notaries with recognition in all 50 U.S. states.
This solution addresses a critical need in high-risk agreement transactions, where traditional notarization remains a time-consuming, in-person, paper-based process. With more than 1 billion documents requiring notarization annually (source: HousingWire), businesses face significant challenges maintaining their own notary pools as they grow - causing delays in closing real estate deals, completing loans, finalizing estate plans, and other critical business processes.
Identity fraud compounds these challenges. According to new Docusign research, 69% of organizations reported that identity fraud attempts are on the rise, and 53% of organizations face over $1 million in annual costs, direct or indirect, due to identity fraud.* "By integrating Notary On-Demand into the Docusign Intelligent Agreement Management platform, organizations can reduce identity fraud and simplify agreements with an all-in-one trusted solution for notarization, ID verification, and witnessing," said Mangesh Bhandarkar, GVP of Product Management at Docusign. "This solution makes it easier for organizations to scale notarization and identity verification capabilities instantly while providing their customers with a superior experience."
Beta testers are already seeing significant improvements in their operations. "With Docusign Notary On-Demand, we've cut the end-to-end process for funding home equity lines of credit by 20%, from 30 days to just 24," said Cara McCarthy, Consumer Lending Operations Supervisor at Vantage West Credit Union. "Members are funded faster, and they love the ease and convenience of signing on their own schedule."
Key features of Notary On-Demand include:
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24/7 remote notarization accepted in all 50 states via secure audio and video technology - powered by Docusign's partnership with OneNotary, a leading on-demand notarization company, which provides customers with an established network of notaries
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Advanced identity verification tools including Docusign ID Verification to enable fraud mitigation and risk reduction
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Comprehensive audit trails and session recordings
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Seamless integration with Docusign's eSignature workflow