DeepSeek, AI agents, and avoiding a tech-created catastrophe dominated the talk at Davos
AI was the talk of the World Economic Forum at Davos. · Fortune · Fabrice Coffrini—AFP via Getty Images)

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Hello and welcome to Eye on AI. In this edition…AI takes from the World Economic Forum in Davos; DeepSeek changes everything; Trump signs an executive order on AI; and AI auditing is poised to be big.

The financial markets have been roiled this week by the rave reviews Chinese AI startup DeepSeek’s latest model received over the weekend as AI researchers had more of a chance to play around with it.

Many investors believe the new technology upends several key assumptions about AI:

  • That the U.S. leads China on AI development

  • That proprietary models have a slight edge on open source ones

  • That AI progress depends on access to huge numbers of the most advanced AI chips in data centers with metropolis-size energy demands

I happen to think the markets are probably being overly negative about what DeepSeek means for companies like Nvidia in particular, and I wrote about that here. My Fortune colleagues also covered just about every angle of the DeepSeek news yesterday, and I will highlight more of their coverage below.

I spent last week at the World Economic Forum in Davos, Switzerland, where you couldn’t walk more than two feet without seeing or hearing “AI.” Then there was the big AI news that bracketed the week: Donald Trump’s announcement of the Stargate project—the $500 billion data center building spree involving OpenAI—and the buzz around DeepSeek.

Here I’ll try to bring you some of the other highlights, both from panel discussions and one-on-one conversations I had.

Agents everywhere

Everyone is getting excited about AI agents. Salesforce CEO Marc Benioff and his team are the most totemic examples. Benioff told everyone he almost renamed the entire company Agentforce, he’s so excited about AI agents. Salesforce has tried to make it easy for companies to spin up simple agents to automate all sorts of tasks. Adam Evans, Salesforce’s EVP for its AI platform business, told me London’s Heathrow Airport, the world’s second busiest, has been using Salesforce agents to orchestrate tasks—including gate changes, and running software that helps travelers navigate the airport. And within Salesforce itself, Evans says the use of agents to help with customer service means that 83% of customer queries—of which the company receives 40,000 weekly—can now be successfully resolved without involving a human customer service rep.

And it isn’t just Salesforce. Rodrigo Liang, CEO of AI chip startup SambaNova, told me agents are “about chaining together many of these models to create complete workflows.” This transition should be good for SambaNova’s business, Liang said, because the computer chips it’s building are optimized for running trained AI models—what is known as inference—and they can do that faster and using less power than Nvidia’s GPUs. (The company claims it can run some workloads 100-times faster while also consuming one-tenth the power.) That speed advantage, he says, matters more and more with agents—if each model in a workflow takes two seconds to return an output, but it takes 10 models chained together to complete the overall workflow, that means it will take 20 seconds—which is too long for many use cases, such as customer service responses.