Loss from operations was RMB1,257.3 million in the fourth quarter of 2024, compared with RMB1,314.7 million in the same quarter of 2023.

Non-GAAP loss from operations³ was RMB48.6 million in the fourth quarter of 2024, compared with RMB190.2 million in the same quarter of 2023.

Net loss was RMB1,227.0 million in the fourth quarter of 2024, compared with RMB1,282.4 million in the same quarter of 2023.

Non-GAAP net loss⁴ was RMB29.0 million in the fourth quarter of 2024, compared with RMB159.1 million in the same quarter of 2023.

Basic and diluted net loss per ordinary share was RMB1.18 in the fourth quarter of 2024, compared with RMB1.22 for the fourth quarter of 2023.

Non-GAAP basic and diluted net loss per ordinary share⁵ was RMB0.03 in the fourth quarter of 2024, compared with RMB0.15 for the fourth quarter of 2023.

Fiscal Year 2024 Financial Results

Total net revenues were RMB9,663.8 million in 2024, compared with RMB10,506.3 million in 2023.

The table below sets forth the disaggregation of revenues for the twelve months ended December 31, 2024, with prior period financial results retrospectively recast to conform to current period presentation.

• Net revenues generated from JD NOW were RMB3,858.6 million in 2024, compared with RMB6,491.8 million in 2023, mainly due to a decrease in online advertising and marketing services revenues and a decrease in fulfillment services and other revenues.

• Net revenues generated from Dada NOW increased by 44.6% from RMB4,014.5 million in 2023 to RMB5,805.2 million in 2024, mainly driven by an increase in order volume of intra-city delivery services provided to various chain merchants.

Total costs and expenses were RMB11,854.1 million in 2024, compared with RMB12,678.6 million in 2023.

• Operations and support costs were RMB7,221.5 million in 2024, compared with RMB 6,530.3 million in 2023. The increase was primarily due to an increase in rider cost as a result of the increased order volume of intra-city delivery services provided to various chain merchants, offset by a decrease in online advertising and marketing services costs.

• Selling and marketing expenses were RMB2,927.1 million in 2024, compared with RMB4,474.1 million in 2023. The decrease was primarily due to a decrease in promotional activities initiated by us on the JD NOW platform.

• General and administrative expenses were RMB233.9 million in 2024, compared with RMB252.8 million in 2023.

• Research and development expenses were RMB362.6 million in 2024, compared with RMB416.3 million in 2023. The decrease was primarily due to a decrease in research and development personnel costs.

• Impairment loss of intangible assets was RMB1,058.7 million in 2024, compared with nil in 2023.

• Impairment loss of goodwill was nil in 2024, compared with RMB957.6 million in 2023.

Loss from operations was RMB2,159.5 million in 2024, compared with RMB2,108.5 million in 2023.

Non-GAAP loss from operations³ was RMB529.5 million in 2024, compared with RMB487.8 million in 2023.

Net loss was RMB2,038.5 million in 2024, compared with RMB1,957.5 million in 2023.

Non-GAAP net loss⁴ was RMB425.5 million in 2024, compared with RMB341.8 million in 2023.

Basic and diluted net loss per ordinary share was RMB1.95 in 2024, compared with RMB1.88 in 2023.

Non-GAAP basic and diluted net loss per ordinary share⁵ was RMB0.41 in 2024, compared with RMB0.33 in 2023.

Supplemental Information

• The following table sets forth the order volume and corresponding gross billings of our on-demand delivery services.
  

• Share repurchase program
  

Pursuant to our US$40 million share repurchase program announced in March 2024, we had repurchased approximately 6.1 million American Depositary Shares (ADSs) for a total of approximately US$11.4 million as of December 31, 2024.

Environment, Social Responsibility and Governance (ESG)

• In October 2024, the S&P Global Corporate Sustainability Assessment (CSA) gave Dada an ESG score of 49, increasing from 37 in September 2023 and reaffirming Dada’s industry leading position in ESG. The S&P CSA is an annual evaluation of companies' sustainability practices which powers the Dow Jones Sustainability Index.
  

Use of Non-GAAP Financial Measures

The Company also uses certain non-GAAP financial measures in evaluating its business. For example, the Company uses non-GAAP income/(loss) from operations, non-GAAP net income/(loss), non-GAAP net margin, and non-GAAP net income/(loss) per ordinary share as supplemental measures to review and assess its financial and operating performance. Non-GAAP income/(loss) from operations is income/(loss) from operations excluding the impact of share-based compensation expenses, amortization of intangible assets resulting from acquisitions, and impairment loss of intangible assets and goodwill. Non-GAAP net income/(loss) is net income/(loss) excluding the impact of share-based compensation expenses, amortization of intangible assets resulting from acquisitions, impairment loss of intangible assets and goodwill, and income tax benefit from amortization and impairment of such intangible assets. Non-GAAP net margin is non-GAAP net income/(loss) as a percentage of total net revenues. Non-GAAP net income/(loss) per ordinary share is non-GAAP net income/(loss) divided by weighted average number of shares used in calculating non-GAAP net income/(loss) per ordinary share.

The Company presents the non-GAAP financial measures because they are used by the Company’s management to evaluate the Company’s financial and operating performance and formulate business plans. Non-GAAP income/(loss) from operations and non-GAAP net income/(loss) enable the Company’s management to assess the Company’s financial and operating results without considering the impact of share-based compensation expenses, amortization of intangible assets resulting from acquisitions, impairment loss of intangible assets and goodwill, and income tax benefit from amortization and impairment of such intangible assets. The Company also believes that the use of the non-GAAP financial measures facilitates investors’ assessment of the Company’s financial and operating performance.

The non-GAAP financial measures are not defined under accounting principles generally accepted in the United States of America (“U.S. GAAP”) and are not presented in accordance with U.S. GAAP. The non-GAAP financial measures have limitations as analytical tools. One of the key limitations of using non-GAAP financial measures is that they do not reflect all items of income and expense that affect the Company’s operations. Share-based compensation expenses, amortization of intangible assets resulting from acquisitions, and income tax benefit from amortization of such intangible assets have been and may continue to be incurred in the Company’s business and are not reflected in the presentation of non-GAAP financial measures. Impairment loss of goodwill, impairment loss of intangible assets and income tax benefit from impairment of such intangible assets are not considered by the management when evaluating the core operating results and may not be indicative of the Company's business outlook. Further, the non-GAAP financial measures may differ from the non-GAAP financial measures used by other companies, including peer companies, potentially limiting the comparability of their financial results to the Company’s. In light of the foregoing limitations, non-GAAP financial measures should not be considered in isolation from or as an alternative to financial measures prepared in accordance with U.S. GAAP.

The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measures, which should be considered when evaluating the Company’s performance. For reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measures, please see the section of the accompanying tables titled, “Reconciliations of GAAP and Non-GAAP Results.”

Forward-Looking Statements

This press release contains statements that may constitute “forward-looking” statements pursuant to the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “aims,” “future,” “intends,” “plans,” “believes,” “estimates,” “likely to” and similar statements. Among other things, quotations in this announcement, contain forward-looking statements. Dada may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the “SEC”), in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about Dada’s beliefs, plans and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Dada’s strategies; Dada’s future business development, financial condition and results of operations; Dada’s ability to maintain its relationship with major strategic investors; its ability to offer quality on-demand retail experience and provide efficient on-demand delivery services; its ability to maintain and enhance the recognition and reputation of its brands; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in Dada’s filings with the SEC. All information provided in this press release is as of the date of this press release, and Dada does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

About Dada Nexus Limited

Dada Nexus Limited is China’s leading local on-demand retail and delivery platform. It operates JD NOW, formerly known as JDDJ, one of China’s largest local on-demand retail platforms for retailers and brand owners, and Dada NOW, a leading local on-demand delivery platform open to merchants and individual senders across various industries and product categories. The Company’s two platforms are inter-connected and mutually beneficial. The vast volume of on-demand delivery orders from the JD NOW platform increases order volume and density for the Dada NOW platform. Meanwhile, the Dada NOW platform enables improved delivery experience for participants on the JD NOW platform through its readily accessible fulfillment solutions and strong on-demand delivery infrastructure.

For more information, please visit https://ir.imdada.cn/.

For investor inquiries, please contact:

Dada Nexus Limited
E-mail: ir@imdada.cn

Christensen
In China
Mr. Rene Vanguestaine
Phone: +86-178-1749-0483
E-mail: rene.vanguestaine@christensencomms.com
In US
Ms. Linda Bergkamp
Phone: +1-480-614-3004
E-mail: linda.bergkamp@christensencomms.com

For media inquiries, please contact:

Dada Nexus Limited
E-mail: PR@imdada.cn

Appendix I

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¹ JD NOW was formerly known as JDDJ. JDDJ brands were upgraded to JD NOW in May 2024.
² Dada NOW was formerly known as Dada Now. Dada Now brands were upgraded to Dada NOW in August 2024.
³ Non-GAAP income/(loss) from operations represents income/(loss) from operations excluding the impact of share-based compensation expenses, amortization of intangible assets resulting from acquisitions, and impairment loss of intangible assets and goodwill.
⁴ Non-GAAP net income/(loss) represents net income/(loss) excluding the impact of share-based compensation expenses, amortization of intangible assets resulting from acquisitions, impairment loss of intangible assets and goodwill, and income tax benefit from amortization and impairment of such intangible assets.
⁵ Non-GAAP net income/(loss) per ordinary share is non-GAAP net income/(loss) divided by weighted average number of shares used in calculating non-GAAP net income/(loss) per ordinary share.
⁶ Number of orders delivered included orders directly placed through Dada NOW by merchants and individual senders, and orders fulfilled by Dada NOW for merchants on JD NOW.
⁷ Refer to the gross amount of services charges for abovementioned orders of the on-demand delivery services, net of value-added tax.