Consumer Resilience Shows Promise for 2021 Forecast

In This Article:

  • Lower delinquency rates and balance paydown demonstrate consumer resiliency

  • Lockdowns have impacted new credit growth for all products

  • Mortgages seem to be on a path of recovery due to pent-up demand and low-interest rates

  • Slow growth in balances and minimal increase in delinquencies forecasted for 2021

TORONTO, Nov. 23, 2020 (GLOBE NEWSWIRE) -- The latest Q3 2020 TransUnion Industry Insights Report found that Canadian consumers have adapted well to the ongoing economic crisis spurred by the pandemic, showing signs of resiliency. While consumer spending habits have yet to revert to pre-pandemic levels, delinquency rates continue trending downward and some credit markets, such as mortgages, are seeing an influx of new activity and improved performance.

“Over the summer we saw early signs that Canadian consumers were adapting to the new economic environment,” said Matt Fabian, director of financial services research and consulting at TransUnion. “While many Canadians remain cautious with their spending, there are early signs of recovery, particularly when noting an increase in the funding of major purchases such as homes and cars.”

Further, TransUnion’s 2021 forecast indicates market stabilization, with slight increases to delinquencies as government relief programs and payment holidays expire.

Consumers deleveraging to build resiliency

Several metrics point to Canadian credit-active consumers managing the impacts of the pandemic relatively well. Average non-mortgage consumer debt in Q3 3020 fell 4.2% from the prior year to $29,376 as consumers were active in paying down credit obligations. This drop was led by credit card balances, which declined by 11.6%. The decrease in credit card balances was partly due to lower spending and higher repayment activity. Public health measures to contain the COVID-19 pandemic resulted in a series of business closures, which reduced consumers’ ability to spend. Further, a recent Financial Hardship Survey by TransUnion from September 2020 revealed that many consumers deferred major purchases on credit cards, with 48% of consumers having delayed vacations due to travel restrictions.

Auto loan and line of credit total balances also decreased by 2.9% and 4.3%, respectively. Conversely, personal loan and mortgage balances increased by 4.2% and 5.6%, respectively. Mortgages, in particular, experienced higher growth and demand largely due to higher housing prices, which increased new mortgage average balances, and extremely low-interest rates benefitting refinance activity.

While unemployment rates reached their highest levels in a generation, the combination of government subsidies and payment holidays from most lenders supported consumers and helped manage cash flows during the pandemic. TransUnion’s September Financial Hardship Survey indicated that 48% of Canadian households reported experiencing negative financial impacts from COVID-19, down from a peak of 63% in April. Additionally, while just under half of the respondents reported a negative impact, 82% of consumers said their household finances were planned for the rest of 2020, with 43% indicating their finances were better than anticipated.