Cigna Q4 Earnings Miss Estimates on Decline in Medical Membership

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The Cigna Group CI reported fourth-quarter 2024 adjusted earnings per share (EPS) of $6.64, which missed the Zacks Consensus Estimate by 15.2%. The bottom line declined 2.2% year over year.

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Adjusted revenues improved 28.4% year over year to $65.7 billion. The top line beat the consensus mark by 3.9%.

The quarterly results were hurt by a decline in its overall medical customer base and elevated medical costs. Nevertheless, the downside was partly offset by expanding specialty volumes in the Evernorth Health Services segment and new client wins.

CI’s medical customer base was 19.15 million as of Dec. 31, 2024, which slipped 3.2% year over year and lagged the Zacks Consensus Estimate of 19.17 million. The metric was dampened by a decline in Individual and Family Plans customers.

Total benefits and expenses escalated 29% year over year to $63.5 billion due to higher pharmacy and other service costs as well as medical costs and other benefit expenses. Adjusted SG&A expense ratio of 5.7% improved 170 basis points (bps) year over year resulting from business mix shift and continued operational efficiencies.

Adjusted income from operations fell 8% year over year to $1.8 billion due to reduced contributions from the Cigna Healthcare unit.

The Cigna Group Price, Consensus and EPS Surprise

Cigna Group Price, Consensus and EPS Surprise
Cigna Group Price, Consensus and EPS Surprise

The Cigna Group price-consensus-eps-surprise-chart | The Cigna Group Quote

Cigna’s Segmental Update

Evernorth Health Services: The unit’s adjusted revenues climbed 33% year over year to $53.7 billion, higher than the Zacks Consensus Estimate of $51.1 billion. The metric benefited from client wins in Specialty and Care Services, and Pharmacy Services business lines.

Adjusted operating income, on a pre-tax basis, was $2.1 billion, which advanced 14% year over year but fell short of the consensus mark of $2.17 billion. The metric gained from consistent affordability improvements and expanding clinical care services. However, the adjusted pre-tax margin deteriorated 70 bps year over year to 4%.

Cigna Healthcare: The segment recorded adjusted revenues of $13.3 billion, which grew 3% year over year but missed the Zacks Consensus Estimate of $13.4 billion. The metric gained as a result of premium rate hikes.

Pre-tax adjusted operating income dropped 47% year over year to $511 million, lower than the consensus mark of $1.1 billion. The metric was impacted due to a deteriorating medical care ratio (MCR).

MCR was 87.9%, which deteriorated 570 bps year over year at the fourth-quarter end due to elevated stop-loss medical costs.