Will ChatGPT and similar generative AI tools worsen China's job crisis? Country's employment landscape faces sweeping disruption

In the southwestern tech hub of Chengdu, capital of Sichuan province, Matthew Chen co-founded a small video gaming studio and publisher that has recently embraced generative artificial intelligence (AI) technology to become more efficient, while vastly reducing its manpower requirements - an emerging trend in the world's second-largest economy.

By adopting two foreign-developed tools - Stable Diffusion, a deep-learning system that generates detailed images based on text descriptions, and AI chatbot ChatGPT - which are both officially not available in China, Chen's company has done away this year with an army of contractors who used to do translation work.

"ChatGPT translates much faster, and it costs only US$20 a month," Chen said. By comparison, a third-party translation firm can charge as much as 100,000 yuan (US$14,000) for a year's contract, he said.

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Copywriters, foreign-language customer service employees and some illustrators can also be replaced by AI, according to Chen. He said his company is experimenting with Stable Diffusion, which turns text prompts into images, to make rough sketches into images. This system can be about 80 per cent as good as a human illustrator, he said.

The changes made at Chen's video gaming studio represent a small fraction of the sweeping disruptions brought by generative AI technology to certain traditional occupations in China and the country's broader job market.

In a global analysis published in late March, Goldman Sachs estimated that generative AI could automate as many as 300 million full-time jobs.

The US investment bank found that one-quarter of current tasks could be automated by AI in the US and Europe, listing sectors such as office administrative support, legal, architecture and engineering.

The stakes appear higher in China, where low birth rates have combined with a rapidly ageing population to result in a widening demographic imbalance. This situation has also been complicated by the country's record-high youth unemployment rate.

There are 11.6 million new university graduates this summer, some 820,000 more than last year, who will enter China's job market, which is already awash with unsuccessful jobseekers who finished college during the coronavirus pandemic.

A recent study conducted by Zhang Dandan, an associate professor at Peking University's National Development School, on 1.2 million job posts in a Chinese recruitment website found that employment opportunities are quickly disappearing for positions that can be easily replaced by AI, including in sales, accounting, training, software development, office management and client services, according to a report by Shanghai-based digital media outlet Jiemian.