Charlotte's Web Reports 2024 First Quarter Financial Results

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LOUISVILLE, Colo., May 8, 2024 /CNW/ - (TSX: CWEB) (OTCQX: CWBHF), Charlotte's Web Holdings, Inc. ("Charlotte's Web" or the "Company"), the market leader in full-spectrum hemp extract wellness products, today reported financial results for the first quarter ended March 31, 2024.

Charlotte's Web Holdings, Inc. a Certified B Corporation headquartered in Louisville, Colorado, is the market leader in innovative hemp extract wellness products. Charlotte’s Web whole-plant CBD extracts come in full-spectrum and broad-spectrum CBD certified NSF for Sport®. Charlotte's Web is the official CBD of Major League Baseball©, Angel City Football Club and the Premier Lacrosse League. (CNW Group/Charlotte's Web Holdings, Inc.)
Charlotte's Web Holdings, Inc. a Certified B Corporation headquartered in Louisville, Colorado, is the market leader in innovative hemp extract wellness products. Charlotte’s Web whole-plant CBD extracts come in full-spectrum and broad-spectrum CBD certified NSF for Sport®. Charlotte's Web is the official CBD of Major League Baseball©, Angel City Football Club and the Premier Lacrosse League. (CNW Group/Charlotte's Web Holdings, Inc.)

"The first quarter of 2024 started slowly in terms of sales volume. This is being addressed with solid progress in our 'True North' turnaround initiatives," said Bill Morachnick, Chief Executive Officer of Charlotte's Web. "For example, our legacy e-commerce platform limits our ability to be agile in executing marketing strategies and promotions quickly. In Q1, we pulled down spend on our paid media in order to evaluate each program and identify the highest performing campaigns moving forward. We are on schedule to launch our new e-commerce platform migration in Q2, enabling more effective tools and agility. Additionally, we are excited about our recent innovation launch, 'Stay Asleep' CBN gummies, which have received a positive response from consumers and showcase the importance of our R&D and innovation pipeline, which we expect to expand in the latter half of 2024."

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Charlotte's Web has made steady progress on its previously disclosed 'True North' pillars and the Company will be providing updates quarterly.

Transforming the Consumer Experience End-to-End – The migration of the Company's e-commerce platform is on track for launch by the end of Q2 2024. This migration is designed to enhance the consumer journey and increase consumer engagement, acquisition, and subscriptions. This is being integrated with IT upgrades and Customer Relationship Management (CRM) tools for increased functionality and reduced costs. Improved loyalty programs and promotions introduced during the first quarter have increased new subscriber growth by approximately 25% quarter over quarter, with retention rates above 90%.

Be the Most Trusted and Valued Partner Among Retailers and Distributors – In the first quarter, the Company redesigned its business-to-business ("B2B") division from both an overall cash flow performance basis and a strategic perspective to better serve retailers within the current regulatory environment. As part of this evolution, the Company has redirected part of its focus to the opportunities within the Medical channel, which continues to show relative resilience. These actions modestly reduce revenue; but more importantly, aim to improve overall annual cash flow. New wellness products and formats are planned for 2024 following the successful Q1 launch of Charlotte's Web "Stay Asleep" Cannabinol (CBN) gummies. Since the launch, 48 of the Company's top 50 retail accounts have committed to carrying Stay Asleep, which is launching at retail across the country in Q2.