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Changing Consumer Preference towards Online Shopping, Increasing Cross-Border E-Commerce Trade, Government Initiatives and Collaboration with Private Players Expected to Drive the UAE CEP Market: Ken Research
Ken Research Pvt. Ltd
Ken Research Pvt. Ltd

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Gurugram, India, May 04, 2022 (GLOBE NEWSWIRE) -- Key Findings

  • Aramex, a leading express company, recently announced adopting a new operating model with the strategic objective of enhancing customer service levels and operating efficiencies while capturing greater global market share. Aramex Express will serve the B2C customer base including Shop & Ship, e-commerce, FMCG, SMEs and other customers needing innovative last mile solutions.

  • Emirates Post has announced 5 new services to its business services portfolio, to enhance customer experience, improve efficiency, offer more flexible pick-up and drop-off options, and faster delivery services. New additions include new service points and parcel lockers, temperature-controlled vehicles for its cold chain solutions, new fulfilment centre in Dubai South and same day express service.

  • Technological developments vis-à-vis API integration into postal websites, Live Tracking of Shipments, Barcoding, Collaboration between different entities in the market GPS Monitored Robots, Drones, Inbuilt RFID, GPS, IoT, telematics for better inventory management is expected to help in the growth of the market.

Way Forward for Express Delivery Market in UAE: The country seems to be in a perfect position to benefit from the geographical location of the country as a strategic trade hub between three continents. The CEP market is expected to grow at a CAGR of 14.0% in terms of revenue during 2020-2025. With the introduction of new technologies and the backing of the government to increase the efficiency of deliveries, the country seems to be in a great position to benefit from the CEP market.

Moreover, government initiatives focusing on reducing lead time, provision of value added services and organizing events such as Expo 2020 are expected to fuel the CEP deliveries. Introduction of FTZ & SEZ zones would attract more manufacturing industries in the country. The CEP space is formalised by the UAE government as it provides licences to the Courier companies for operation and the granting of licensing to start the operations are based on certain parameters. Furthermore, businesses in this space have been encouraged to upgrade technologically and even bring SMEs into the fold.