Car users’ concerns to define interior of fully autonomous cars, citing 5th Global Automotive Consumer Survey by Asahi Kasei

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Asahi Kasei Car Survey 2023 (Photo: Business Wire)
Asahi Kasei Car Survey 2023 (Photo: Business Wire)
Figure 1 - Preferred activities in an autonomous car (Graphic: Business Wire)
Figure 1 - Preferred activities in an autonomous car (Graphic: Business Wire)
Figure 2 - Most valued interior aspects in autonomous car (Graphic: Business Wire)
Figure 2 - Most valued interior aspects in autonomous car (Graphic: Business Wire)
Figure 3 - How do you characterize a sustainable car (Graphic: Business Wire)
Figure 3 - How do you characterize a sustainable car (Graphic: Business Wire)

DÜSSELDORF, Germany & NOVI, Mich., December 11, 2024--(BUSINESS WIRE)--Fully autonomous cars will become mobile living rooms, allowing car manufacturers to reimagine the future of car interiors. In its fifth annual survey, the Japanese technology company Asahi Kasei asked car users in the four major automotive markets about their expectations and concerns regarding fully autonomous vehicles and their perception of sustainability. Customer preferences for interior design, features, and usage scenarios offer the automotive industry valuable hints about what the car of the future should look like.

The results of Asahi Kasei’s fifth global Automotive Consumer Survey present meaningful information about what customers in the four major automotive markets (Japan, China, Germany, and the United States) expect from autonomous vehicles and how they would spend their time in one.

Distrust in technology
Car users are still conservative regarding the operation of a fully autonomous car; a retractable steering wheel and pedals are not considered valuable to most respondents. This confirms the results of the last survey from 2022, which found that even in fully autonomous vehicles, a large proportion of users in Germany, the USA, and China prefer to have a steering wheel and brake pedal for optional manual control. In Japan, one in two share this outlook. In Germany and the USA, providing a manual control option could help increase acceptance of fully autonomous cars.

In addition, two out of three car users in Germany, the USA, and China stated they would still observe traffic while in autonomous mode—activities while in the car, such as watching movies or playing games, are at the bottom of the list (see Figure 1). This is another indication that car users today have safety and trust concerns about fully autonomous cars. These sentiments will profoundly define the interior design of the first generations of fully autonomous vehicles.

Silent cabin for communication and listening to music
When asked about the most valued interior aspect of an autonomous car, one out of two respondents mentioned "silent cabin" (see Figure 2). This speaks to the woes of many battery electric vehicle (BEV) users; almost every fourth user of a BEV mentioned "too much noise while driving" as the most annoying aspect of the driving experience. While the BEV itself is quieter than a car with an internal combustion engine (ICE), the noise of wind, tires, gears, and motors—sounds that are typically suppressed by the engine noise—becomes more prevalent. In fully autonomous electric vehicles, and with the ability to engage with other activities while commuting, silence will even become more important for customers.