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Brand Revamp Cannot Lift Struggling Starbucks (SBUX) Stock

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Starbucks (SBUX) has always been a draw for investors, with the company long embodying the global brand recognition and agility needed to succeed. However, the last few years have been a significant challenge, with declining sales, operational inefficiencies, and persistent issues in the market leading to rather negative sentiment from the market. With a new leadership team making sweeping moves to get the firm back on track, many investors see the share price sitting at a delicate crossroads.

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While I welcome this shake-up and company redirect, questions remain about whether the valuation is too optimistic, given the level of tangible returns expected over the coming years. I remain bearish on SBUX despite the promising turnaround taking shape.

Starbucks (SBUX) price history year-to-date
Starbucks (SBUX) price history year-to-date

What’s New at Starbucks?

With over 40,000 stores worldwide, very few city dwellers fail to walk past a Starbucks. Brand recognition is not a problem for the company, and there are over 34 million active members in the Starbucks loyalty program in the U.S. alone. However, investors might be forgiven for not being as enthused about the company’s reach, which was pretty volatile last year, even with shares now up 17%.

I’d say the majority of the recovery can be attributed to the recent leadership changes. In March 2025, investors welcomed the arrival of Cathy Smith, former CFO of Nordstrom. With nearly 30 years of experience across various retail giants, a plan is in place to enhance financial discipline and improve overall operational efficiency.

This comes shortly after the arrival of CEO Brian Niccol, who joined in September 2024 after leading Chipotle. He quickly launched the “Back to Starbucks” initiative, which looked to simplify the operation, prioritize the customer experience, and build a reputation as the place to be for those wanting quality coffee and a welcoming environment.

Back to Starbucks in a Nutshell

Starbucks’ strategy is simple, but it has all the hallmarks of a company looking to return to its roots and rediscover what made it a success in the first place. This has several key objectives:

  1. Simplify, Simplify, Simplify—To improve service, management plans to eliminate about 30% of the menu by the end of the year and focus on high-performing items for the future.

  2. Reinvigorate branding: SBUX plans to double down on its coffee expertise and move away from discounting and promotional activities.

  3. Store facelifts create a nicer ambiance for customers, with personalized customer interactions, better-quality mugs, and a general community feel.

  4. Focus on efficiency: Starbucks is restructuring its internal operations, eliminating 1,100 corporate roles and improving decision-making and overall accountability.

  5. Ad-hoc charges—Reverse the 2018 open-door policy and require all customers to make a purchase before using its facilities.