BofA's Consumer Investments Surpasses $500 Billion in Assets as Clients Choose High-Tech, High Touch Approach to Managing Finances

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Innovative investing platform and access to thousands of advisors helps investors with nearly 4 million accounts pursue their financial goals

CHARLOTTE, N.C., Jan. 10, 2025 /PRNewswire/ -- Bank of America today announced its Consumer Investments business has grown to more than $500 billion in client assets, a more than 10-fold increase since the business started a decade ago. This includes nearly 4 million client accounts with Merrill Edge Self-Directed and Merrill Guided Investing, built on Merrill's industry-leading technology and investment offerings.

Bank of America Consumer Investments Account Growth
Bank of America Consumer Investments Account Growth

"The launch of Merrill Edge over a decade ago solidified our competitive advantage enabling us to fully meet the banking, lending and investing needs of all 69 million consumer and small business clients," said Aron Levine, President of Preferred Banking. "Together with Merrill and Bank of America Private Bank, we're using the power of Bank of America to help clients build wealth and manage their entire financial lives."

Consumer Investments clients have increasingly opted for managed account options based on their unique investment needs, reinforcing the high-tech, high-touch approach clients receive through the Merrill Edge platform and from more than 3,000 financial solutions advisors.

Financial solutions advisors are available across the bank's network of more than 3,700 financial centers. The bank recently announced plans to expand it financial center network and completion of a multi-year renovation initiative to modernize its centers to create more spaces for nearly 10 million client appointments per year with financial specialists.

"Our high-tech, high-touch approach sets us apart and the number of Consumer Investments accounts has continued to increase every year as clients enjoy our advanced digital platform," said Matt Gellene, Head of Consumer Investments and Employee Banking & Investments. "They also appreciate access to our financial specialists, with more than 80% of new accounts being opened after meeting with one of our Financial Solutions Advisors."

Currently, 33% of all Consumer Investments accounts are held by Gen Z and Millennial clients, and these young adults represent over half (52%) of all Merrill Guided Investing accounts.

A recent report from Bank of America Institute found nearly three-in-five (58%) Gen Z and Millennials are teaching themselves how to invest. Other sources of investing knowledge include their parents (41%), financial professionals (28%), and learning in school (26%).