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New Report Evaluates Process-Centric Artificial Intelligence for IT Operations (AIOps) Providers
SAN FRANCISCO, June 26, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. the leader in Incident Intelligence and Automation powered by AIOps, is pleased to announce its debut as a Strong Performer in The Forrester Wave™: Process-Centric AI for IT Operations, Q2 2023. Download the complimentary report here.
Forrester’s comprehensive evaluation report analyzed the capabilities of 11 of the most significant vendors in the market, assessing their performance across 30 essential criteria. Out of this field, BigPanda tied for the second highest score in the strategy category. Forrester specifically referenced “BigPanda is a great option for organizations looking for a technology-agnostic solution that automates operational workflows across a wide assortment of technologies in the landscape.”
"Not only is BigPanda’s solution recognized by reference customers as being easy and straightforward and can be tried out without the need for professional services, but we were also recognized as tying for the second-highest score in the strategy category," said Assaf Resnick, Co-founder and CEO, BigPanda. "Forrester’s report is particularly meaningful because for us it reflects our commitment to customer outcomes and ease-of-use. It also reflects our successful strategy of embedding powerful AI and automation into all aspects of our enterprise-scale platform."
Forrester’s report cited several key strengths of BigPanda’s offering, including:
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Unified Visibility: By leveraging an open data strategy and a technology-agnostic approach with consumption-based pricing, BigPanda integrates seamlessly with diverse systems and workflows. Forrester says this “enables [BigPanda] to function as a central hub between the noisy IT environments generating volumes of data and the people and workflows that need to operate it.”
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Automation: Forrester calls the platform a “great option for organizations looking for a technology-agnostic solution that automates operational workflows across a wide assortment of technologies in the landscape.” By streamlining operational workflows, BigPanda’s platform enhances productivity, reduces response times, and ensures faster incident resolutions.
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Scalability and Analytics: BigPanda’s unified analytics approach offers comprehensive exploration and visualization of interrelated metrics, enabling valuable insights. As reference customers put it, “the platform is designed to scale horizontally to support large-scale complex environments with ease.”