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Arlo Reports Fourth Quarter and Full Year 2024 Results

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Annual recurring revenue (ARR) ended at $257.3 million, growing 22.5% year over year (1)

Full year service revenue of $243.0 million, growing 20.8% year over year

Record Q4 GAAP service gross margin of 81.2%; record non-GAAP service gross margin of 81.7%

Full year free cash flow (FCF) of $48.6 million with FCF margin of 9.5%(2)

CARLSBAD, Calif., February 27, 2025--(BUSINESS WIRE)--Arlo Technologies, Inc. (NYSE: ARLO), a leading smart home security platform company, today reported financial results for the fourth quarter and full year ended December 31, 2024.

"Arlo’s strategy is delivering outstanding results, expanding our subscriber base and producing strong ARR and profitability growth in 2024, with ARR and service revenue growth both exceeding 20% and a 390-basis point increase in non-GAAP service gross margin. Arlo achieved 37% growth in free cash flow, reaching a free cash flow margin of almost 10% for the full year," said Matthew McRae, Chief Executive Officer of Arlo Technologies. "Our innovation is paying dividends as the launch of AI-driven Arlo Secure 5.0 generated more premium subscriber additions than any other platform launch in our history. With our new strategic partnerships, we will further differentiate Arlo in the smart security space and position our business to accelerate our ARR growth trajectory and achieve our long-range targets."

Q4 2024 Summary

  • Ended the quarter with ARR(1) of $257.3 million, growing 22.5% year over year.

  • Service revenue of $64.1 million, an increase of 14.7% year over year; accounted for 53% of total revenues.

  • GAAP service gross margin of 81.2% and record non-GAAP service gross margin of 81.7%, each up 730 basis points year over year.

  • GAAP gross margin of 36.9% up 190 basis points year over year; non-GAAP gross margin of 37.5% up 170 basis points year over year.

  • Cumulative paid accounts increased to 4.6 million, growing 63.5% year over year.

  • Ended with cash and cash equivalents and short-term investments balance of $151.5 million, up $15.0 million year over year.

FY2024 Summary

  • Service revenue of $243.0 million, growing 20.8% year over year.

  • GAAP service gross margin of 77.5%, up 380 basis points year over year; non-GAAP service gross margin of 78.1%, up 390 basis points year over year.

  • GAAP gross margin of 36.7%, up 260 basis points year over year; non-GAAP gross margin of 37.6% up 260 basis points year over year.

  • GAAP operating loss of $34.9 million; non-GAAP operating income of $37.9 million, an increase of 52% year over year.

  • Free cash flow of $48.6 million, up 37% year over year with FCF margin of 9.5%, up 230 basis points year over year.