Apple's Reinvention as a Services Company Starts for Real Monday
Apple's Reinvention as a Services Company Starts for Real Monday · Bloomberg

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(Bloomberg) -- When Apple Inc. boss Tim Cook takes the stage at the Steve Jobs Theater in Silicon Valley on Monday, he will usher in a new era for the world’s largest technology company.

The chief executive officer is expected to unveil streaming video and news subscriptions, key parts of Apple’s push to transform itself into a leading digital services provider. The company may even discuss a monthly video games subscription. Likely absent from the event: Any new versions of the gadgets that have helped Apple generate hundreds of billions of dollars in profit since 1976.

It’s a particular challenge for Cook, who took over after Jobs died in 2011. The current CEO is an expert in hardware supply chains who spent years wrangling eager component manufacturers in Asia to assemble the company’s blockbuster iPhone. Apple’s newer partners -- Hollywood studios, movie stars, newspapers and magazine publishers -- are more wary of working with tech giants, or have already teamed up with rivals like Netflix Inc. and Amazon.com Inc.

"This is a pivotal shift for Apple and in our opinion the biggest strategic move since the iPhone was unveiled in 2007," said Dan Ives, an analyst at Wedbush Securities. "There is massive pressure on Cook and Apple to deliver on services, with streaming content a potential linchpin of growth."

Apple’s three big hardware markets -- smartphones, personal computers and tablets -- are stagnating. To keep growing, the company has been trying to sell its existing device owners services such as Apple Music subscriptions, iCloud storage and AppleCare warranties.

On Monday, Apple will add video and news subscriptions, and could unveil a similar offering for credit cards. The company may also discuss combining all these digital services into a single bundle, similar to Amazon’s popular Prime program. Apple already has discussed the possibility of discounts for users who subscribe to more than one service.

The venue itself indicates the importance of the event to Apple. The company has only used the Steve Jobs Theater at its new headquarters twice since it opened two years ago. The first time, Apple debuted the iPhone X. The second time, it launched the iPhone XS and latest Apple Watch. To ensure all attention will be on services, Apple took the rare step of announcing several new hardware products on its website last week, including upgraded AirPods, iPads, and iMacs.

Unlike the iPhone in 2007, which broke new ground, Apple’s video service faces stiff competition from well-established players. Netflix, Amazon, Walt Disney Co., Hulu, and AT&T Inc. are investing at least $20 billion combined each year on content, while Apple is spending about $1 billion this year, according to Ives. He thinks Apple needs to acquire a major video content company, although the iPhone maker has shunned big deals in the past.