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Workers in the United States are more likely to be completely fulfilled in their job than their Canadian counterparts, according to a report on North American workplace fulfillment.
The survey, by tech company Ricoh Company Ltd., asked respondents to rate their level of fulfillment on a scale of one to 10, and looked at some of the key areas that contribute most to their sense of satisfaction in their jobs: work/life balance, purpose-driven work, a frictionless environment and a growth-oriented culture.
Overall, 77 per cent of those surveyed said they felt at least somewhat fulfilled at work — a rating of at least six out of 10 — and 21 per cent are completely fulfilled (a nine out of 10). The employees rated their overall sense of fulfillment at 6.89.
Canadians appear to be less happy in their jobs, with only 14 per cent saying they felt completely fulfilled, compared to the 29 per cent of Americans who claim maximum fulfillment.
In the areas identified as being key to workplace happiness, 24 per cent of respondents reported feeling completely fulfilled in the purpose-driven work offered by their employers, while 19 per cent felt the same about their company’s growth-oriented culture. Twenty-nine per cent said they were completely fulfilled by the work/life balance and 21 per cent by the frictionless environment. Culture among co-workers was important to 91 per cent of respondents, followed by openness to better ways of working, at 88 per cent.
Hybrid workers were found to be more fulfilled in their jobs than those working onsite or remotely. The survey said 82 per cent of employees find being fulfilled in their work makes them happier at home as well.
The report noted that overall workplace fulfillment is on the decline, with 51 per cent of employees saying they feel less fulfilled at work than they did five years ago. This finding is particularly glaring since 84 per cent cite fulfillment as a primary factor in deciding whether or not to stay with a company.
The report also noted a fulfillment gap between younger and older workers, with boomers more likely to feel completely fulfilled than other generations.
The online poll surveyed more than 2,000 full-time employees in North America, half in Canada and the other in the U.S., between Sept. 27 and Oct. 3.
• Email: dpaglinawan@postmedia.com
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