Amazon is paying people to tweet nice things about warehouse working conditions after horror stories of staff peeing in bottles
Getty/Rick T. Wilking
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A small army of Amazon employees are tweeting nice things about the working conditions in the company's warehouses.
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The Twitter accounts have a standardized format, all bearing the Amazon smile logo as their background.
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Amazon says these employees are called "FC Ambassadors" who have experience working in the order-fulfillment centers.
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It follows a series of horror stories about working conditions, including workers peeing in bottles over fears that using a restroom would cause them to miss performance targets.
A small army of accounts have popped up on Twitter to tweet positive things about the working conditions at Amazon's warehouses.
TechCrunch discovered 15 accounts following a standardized format after the Twitter user Flamboyant Shoes Guy drew attention to them.
Tweet Embed:
//twitter.com/mims/statuses/1032674364427251712?ref_src=twsrc%5Etfw
So Amaz*n has set up an army of bot accounts, allegedly from workers at various fulfillment centers, whose sole purpose is to jump on tweets critical of their benevolent overlord with the same stale cant about great pay & benefits pic.twitter.com/Z7lJWUb7A0
TechCrunch found that all the accounts bore the Amazon smile logo as backgrounds and had identical structures to their bios and the title "FC Ambassador" in their name, followed by a cardboard-box emoji.
The accounts engage with people about the working conditions in Amazon's order-fulfillment centers, weighing in when people tweet negatively about the company.
Tweet Embed:
//twitter.com/mims/statuses/1028027460506603521?ref_src=twsrc%5Etfw
Hello! Amazon does pay their employees minimum wage - any less would be illegal 😀 One thing that often gets overlooked are the employee benefits that Amazon provides for all employees - Health insurance, 401K, career/financial counseling. Tweet Embed:
//twitter.com/mims/statuses/1031995219712122880?ref_src=twsrc%5Etfw
Did you know that Amazon pays warehouse workers 30% more than other retailers? I feel proud to work for Amazon - they've taken good care of me. Much better than some of my previous employers. Tweet Embed:
//twitter.com/mims/statuses/1032745382894292992?ref_src=twsrc%5Etfw
Working conditions at my JAX2 FC are great. Temp controlled warehouse, safety is the priority and we just want to get your packages out on time.
But while Flamboyant Shoes Guy thought these accounts were bots posing as Amazon workers, the company says the ambassadors are real people being paid to spread the firm's message.