3 Quotes Tell the Story of PayPal's Impressive Third Quarter

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PayPal Holdings (NASDAQ: PYPL) gave investors further validation of its long-term growth strategy by posting stellar growth rates across key operating metrics for the third quarter. To top it all off, the company announced two big partnerships with American Express (NYSE: AXP) and Walmart (NYSE: WMT).

The deal with American Express completes the circle of partnerships PayPal has signed in the last few years with big banks and credit card brands. Walmart could prove instrumental in continuing to turn PayPal into one of the most ubiquitous brands in the daily lives of consumers.

We'll review what management had to say about these partnerships and more below.

A man's hand holding a smartphone with the PayPal app displayed.
A man's hand holding a smartphone with the PayPal app displayed.

IMAGE SOURCE: PAYPAL HOLDINGS.

Customer magnet

Q3 represents the fourth consecutive quarter with 15% growth in total active accounts, demonstrating the success of our customer-centric model and the continued demand for our industry-leading payment solutions. -- CFO John Rainey

When PayPal separated from eBay in 2015, PayPal's active customer accounts were growing 10% year over year, and this metric was actually decelerating. Since then, management has aggressively pursued a customer choice strategy by opening up the PayPal platform through partnerships with banks and credit card companies. The result has been an acceleration in customer account growth over the last few years, as these partnerships have given customers more payment options at checkout.

Total active customer accounts stood at 254 million at the end of the third quarter. Management credited new customer growth to the core PayPal platform and the Venmo peer-to-peer social payments app, which is growing phenomenally well.

Secret weapon

For the third quarter in a row, Venmo posted yet again another record for net new actives. This is driving accelerating network effects as volume grew 78% to $16.7 billion with an annualized run rate now approaching $70 billion. -- CEO Dan Schulman

Venmo has been a very popular app with millennials, and it's becoming an even more integral part of the daily routine for many users thanks to the new Venmo card. Since rolling out this new funding option for purchases, engagement has soared, with payment volume growth of more than 300% month over month between August and September. The top two most popular payment categories have been supermarkets and restaurants, which shows how Venmo has become a go-to payment option for its users.

The only problem for PayPal is that Venmo is free to use, but only if transactions are funded by debit card or cash. Customers are charged a small fee when they fund a transaction with a credit card or use the instant transfer feature to move cash to a bank account. Schulman said that "24% of Venmo users have now participated in a monetizable action." This is up from 17% in the year-ago quarter. Schulman called this "a tipping point" in their effort to turn Venmo into a revenue-contributing service for the company.