LAS VEGAS, NV / ACCESSWIRE / April 5, 2015 / 123Employee, a Nevada-based online outsourcing company, has announced the latest in virtual call centers for enterprise clients and small businesses. The types of features that are supplied to clients of 123Employee are listed on its site, and these include telemarketing, inbound calls, tech support, help desk, appointment setting, billing and collections, and operational support.
The industries that are assisted by 123Employee through its professional focus are consumer goods, manufacturing, retail, transportation and logistics, travel and hospitality, insurance, life sciences, info, media, and entertainment, and a selection of others. The company believes that the factors that contribute to its competitive edge include their customer excellence, high quality of English speaking employees, and state-of-the-art equipment and services which are highlighted by the new facilities and equipment used throughout the process.
The company was founded in 2006 and is led by CEO Daven Michaels, who is recognized as a best-selling author of the book "Outsource Smart." He puts his 30 years of marketing expertise into the company, and has a goal of helping businesses reach high marketing potentials. He has said the following regarding his work through 123 Employee:
"Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs."
The 123 Employee website makes it clear that the services offered are the height of online outsourcing, with much of the business opportunities being arranged through their call centers in the Philippines. The company also offers community incentives and outreach by helping local schools, planting trees in nearby communities, encouraging better health and education through the 123 Fun Run, and aiding physically and hearing impaired children. Videos of the work being done in these programs can be seen on the company website along with a multitude of other information on activities and local support that 123Employee is involved with.
123 Employee not only offers call center services to enterprise companies, but also supplies a large selection of virtual services to small start-ups and entrepreneurs. Everything from virtual personal assistants to payroll can be arranged at a reasonable rate through outsourcing. The team stands by the concept that by adding up the additional costs of hiring a new employee to do what 123 Employee will accomplish, outside of salary and benefits, a company can spend upwards of an additional 5-10 dollars per hour. They are quoted in saying: