1-800-Flowers.com Inc (FLWS) Q1 2025 Earnings Call Highlights: Navigating Revenue Declines with ...

In This Article:

  • Consolidated Revenue Decline: 10% decline in Q1 revenue.

  • E-commerce Revenue Decline: 8% decline in e-commerce revenue.

  • Orders and AOV: Orders declined 6.5%, AOV declined 1.5%.

  • Gourmet Food and Gift Baskets Revenue Decline: 14.4% decline, with $3 million of orders shifted to Q2.

  • Consumer Floral and Gifts Revenue Decline: 4.9% decline.

  • BloomNet Revenue Decline: 20.1% decline.

  • Gross Margin: Increased to 38.1%.

  • Operating Expenses: $4.3 million decline in operating expenses.

  • Net Loss: $27.9 million loss.

  • Cash and Investments: $8.4 million at the end of Q1.

  • Inventory: $275.3 million, down from $280.6 million last year.

  • Total Debt: $232.5 million.

  • Guidance for Fiscal 2025: Revenue expected to be flat to mid-single-digit decline; adjusted EBITDA of $85 to $95 million; free cash flow of $45 to $55 million.

Release Date: October 31, 2024

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

  • 1-800-Flowers.com Inc (NASDAQ:FLWS) saw an improvement in e-commerce revenue trends, with a smaller decline in orders compared to previous quarters.

  • The company successfully reduced operating expenses through its 'work smarter' initiatives, enhancing operational efficiency.

  • 1-800-Flowers.com Inc (NASDAQ:FLWS) expanded its same-day delivery offerings, particularly in the gourmet food segment, leveraging its existing floral delivery infrastructure.

  • The integration of SFN Burger chocolates into Harry and David was completed, and new product launches are expected to boost holiday sales.

  • The company formed strategic partnerships, such as with Macy's for Harry and David pop-up shops, which could enhance brand visibility and customer engagement.

Negative Points

  • Consolidated Q1 revenue declined by 10%, with e-commerce revenue down 8%, reflecting ongoing challenges in consumer spending.

  • Average Order Value (AOV) decreased by 1.5%, indicating pressure on pricing and consumer spending habits.

  • The BloomNet segment experienced a significant revenue decline of 20.1% due to a loss of orders from a business partner merger.

  • Media costs are expected to be higher due to the election cycle, potentially impacting marketing efficiency.

  • The company faces ongoing challenges with commodity costs, such as cocoa, which remain above historical norms despite some price stabilization.

Q & A Highlights

Q: Can you discuss the impact of same-day delivery on your business and expectations for the holiday season? A: James McCann, CEO, explained that same-day delivery is significant for the floral side, comprising 30-40% of business, but historically minimal for non-floral items. They are leveraging floral infrastructure to expand same-day delivery for products like Cheryl's Cookies and Harry & David gift baskets, which is expected to grow over the next few years.