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Microsoft differs from competitors with 'targeted' approach to funding employee education

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Retail giants are offering to pay for employees' college education in a bid to attract more talent amid a historic race to fill open positions.

Tech giant Microsoft (MSFT) is one of those companies — but it's also charting a unique course.

Unlike Amazon (AMZN), Target (TGT), Walmart (WMT), and other companies offering free tuition for employees who wish to upgrade their skills in almost any field at in a variety of colleges, Microsoft is honing in on community colleges to fill a specific but urgent need: More cybersecurity professionals.

Looking at the demand for educational programs they launched after the COVID-19 pandemic, Microsoft found that "the appetite is there," Naria Santa Lucia, general manager of digital inclusion and U.S. community engagement at Microsoft Philanthropies, told Yahoo Finance.

The company also realized that "people weren't completing the course pathways as much as we would have liked," Lucia added, "and what we realized is we need to get really targeted and look very carefully at the roles that we know are going to expand."

Microsoft Corporation Chief Executive Officer, Satya Nadella, gestures as he addresses the Future Decoded Tech Summit in Bangalore on February 25, 2020. (Photo by Manjunath Kiran / AFP) (Photo by MANJUNATH KIRAN/AFP via Getty Images)
Microsoft Corporation Chief Executive Officer, Satya Nadella, gestures as he addresses the Future Decoded Tech Summit in Bangalore on February 25, 2020. (Photo by Manjunath Kiran / AFP) · MANJUNATH KIRAN via Getty Images

'There is more the private sector can do'

Microsoft identified cybersecurity as a field with a massive shortage of workers, and is hoping to fill 250,000 cybersecurity jobs in the U.S. by the middle of the decade. (With an increase in the number of data breaches and hacks, the need is urgent.)

The company is hoping to help train and recruit about 250,000 people into cybersecurity by 2025. Some may end up working with Microsoft, its clients, or other employers across the country.

"Then we thought about, 'Hey, what's the best way we can really reach scale in this?' And we really believe that the community college system in the United States is just a great resource," Lucia explained. "There are community colleges everywhere. The tuition is generally affordable. If you are lower income, you can apply for aid and sometimes get that fully covered. It's diverse. People go part-time [or] full-time. I think the average age is often about 26 years old in a given space. ... It just offers a broad range and opportunity."

Microsoft's approach is markedly different from what other retail giants have offered to workers in a bid to attract more talent.

LOS ANGELES, CA - AUGUST 30:                                                            First year student Karla Pulgarin focused at The Los Angeles Community College campus as a portion of the enrolled student body returns to in-class instruction for the reopening on Monday August 30th of Los Angeles City College (LACC) in the LACCD, the nation's largest community college district. School will look a bit different this year, as masks will be required on-campus. A majority of students at LACC are continuing with online classes for this Fall semester.
   LA City College on Monday, Aug. 30, 2021 in Los Angeles, CA. (Al Seib / Los Angeles Times via Getty Images).
A student at The Los Angeles Community College campus on Monday August 30th of Los Angeles City College (LACC) in the LACCD, the nation's largest community college district. (Al Seib / Los Angeles Times via Getty Images). · Al Seib via Getty Images

Partnering with community colleges, for instance, is different from Amazon's and Walmart's efforts, given that the company is investing in "not necessarily on the current employees at Microsoft, but on society as a whole," Lucia added.