California inches closer to unprecedented ‘Student Borrower Bill Of Rights’

Future student loan borrowers in the Golden State may be getting their own bill of rights.

On Tuesday, the California assembly passed the “Student Borrower Bill of Rights,” or AB376, aimed at creating the first detailed set of rules protecting those holding student debt in the U.S.

The legislation passed with an initial vote of 59 to 15 and now awaits passage through Senate committees and eventually a floor vote.

Mike Pierce, Policy Director and Managing Counsel at the Student Borrower Protection Center (SBPC), which co-sponsored the bill with others, told Yahoo Finance that "the full Senate must pass the bill no later than September [13]" to make it to California Governor Gavin Newsom's desk for his final signature before the end of the year.

Graduating students wave to fellow students during the UC Irvine commencement ceremony at Angel Stadium of Anaheim June 14, 2014 in Anaheim, California. (Photo: Kevork Djansezian/Getty Images)
Graduating students wave to fellow students during the UC Irvine commencement ceremony at Angel Stadium of Anaheim June 14, 2014 in Anaheim, California. (Photo: Kevork Djansezian/Getty Images)

The vote “demonstrates California’s ongoing commitment to protecting student loan borrowers in the face of resistance from the Trump Administration… [which] has dismantled protections for student loan borrowers,” Seth Frotman, the former top student loan official at the federal Consumer Financial Protection Bureau and Student Borrower Protection Center Executive Director, said in a press release.

After resigning in August, Frotman established the SBPC.

Frotman asserted that with student loan borrowers “defaulting every 28 seconds, I urge the California State Senate to act quickly and advance this critical legislation.”

FILE - In this Jan. 24, 2018, file photo California Attorney General Xavier Becerra talks during a news conference in Sacramento, Calif. Becerra announced Thursday, June 28, 2018 that the state is suing Navient Corp., the largest student loan processor, alleging it is harming consumers by failing to properly service the debts. (AP Photo/Rich Pedroncelli, File)
California Attorney General Xavier Becerra talks during a news conference in Sacramento, Calif. Becerra announced Thursday, June 28, 2018 that the state is suing Navient Corp., the largest student loan processor, alleging it is harming consumers by failing to properly service the debts. (Photo credit: AP/Rich Pedroncelli, File)

The ‘Student Borrower Bill Of Rights’ would establish ‘rules of the road’

According to the SBPC, the bill essentially hopes to establish the following:

  • Ban “abusive” student loan servicing practices that take unreasonable advantage of borrowers’ confusion over loan repayment options;

  • Create minimum loan servicing standards to ensure fair application of payments, improved record-keeping on borrower accounts, and proper staff training so borrowers are informed of more affordable payment options;

  • Establish a Student Loan Advocate to review borrower complaints, gather data, and issue reports to the state legislature; and

  • Grant the Department of Business Oversight additional “market monitoring” authorities to collect better data about the student loan servicing industry.


Ultimately, it hopes to “create the first comprehensive, industrywide ‘rules of the road’ for the student loan industry, offering student loan borrowers the same kinds of strong, enforceable protections available to consumers with mortgages and credit cards,” the SBPC explained.

Because “unlike consumers with mortgages and credit cards, student loan borrowers currently have few protections when interacting with their loan servicers,” Consumer Reports, which also co-sponsored the bill, said in a press release. “Student loan servicers are generally prohibited from engaging in unfair or deceptive practices, like any other business in California, but they are not currently subject to industry-specific standards.”