Can JD.com Rebound From Its Multiyear Lows?

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Shares of JD.com (NASDAQ: JD) recently tumbled 8% to a multiyear low after the company posted mixed third-quarter results. Its revenue rose 25% annually to 104.8 billion RMB ($15.3 billion), which narrowly missed estimates. On a U.S. dollar basis, its revenue rose 21%.

JD's non-GAAP net income fell 45% to 1.2 billion RMB ($0.2 billion), or $0.12 per ADS, but still beat expectations by two cents. On a GAAP basis, which includes its gains from Farfetch's IPO, JD's net income tripled to 3.0 billion RMB ($0.4 million), or $0.30 per ADS.

A JD.com delivery robot.
A JD.com delivery robot.

Image source: JD.com.

For the fourth quarter, JD expects its revenue to rise 18% to 22.5% annually in RMB terms, which missed the consensus forecast for 23.4% growth. JD didn't offer any earnings guidance, but analysts expect a 25% decline on a non-GAAP basis. For the full year, analysts expect JD's revenue to rise 29%, but for its earnings to fall 38%.

Those numbers look disappointing, but JD is still the second-largest e-commerce company in China by GMV (gross merchandise volume) and its largest retailer by annual revenue, so it won't become obsolete anytime soon. Its stock also trades at less than 0.5 times this year's sales. But can JD stabilize its business, start growing again, and win back investors? Let's dig deeper into its third-quarter report to find out.

The key growth figures

JD's annual growth in GMV, customers, and revenue clearly decelerated over the past year, and its guidance suggests that slowdown won't end anytime soon.

Metric

Q4 2017

Q1 2018

Q2 2018

Q3 2018

GMV*

33.1%

30.4%

30.5%

30.5%

Active customers

29.1%

27.6%

21.5%

14.6%

Revenue*

38.7%

33.1%

31.2%

25.1%

Percents are year-over-year growth. *RMB terms. Source: JD quarterly reports.

During the conference call, CFO Sidney Huang attributed the slowdown to slower sales of "large ticket electronics and appliances," which was partly offset by its "strong momentum" in general merchandise sales. Huang also attributed the stabilization of its GMV growth to "improving marketplace operations."

JD's margins dipped across the board. Its non-GAAP gross margin dropped 10 basis points annually to 15.2%, while its operating margin (before unallocated items) at its core JD Mall business fell 10 basis points to 2.2%. Its non-GAAP operating margin came in at just 0.6%, compared to 1.8% a year earlier, due to its rising expenses:

Metric

YOY change

% of total revenues

Cost of revenues

25%

85%

Fulfillment

22%

7%

Marketing

25%

4%

Technology and Content

96%

3%

General and Administrative

33%

1%

JD.com Q3 operating expenses. Source: JD Q3 report.