How the pandemic could permanently change unemployment benefits

The Department of Labor said on Thursday another 742,000 Americans filed jobless claims last week — in addition to the workers seeking benefits through emergency programs designed to help during the coronavirus pandemic. More than 20 million Americans are still claiming unemployment benefits of some sort.

The surge in demand for benefits throughout the pandemic — especially in the spring — has put a huge strain on states’ unemployment insurance systems. Some experts and lawmakers say the pandemic has highlighted the need for changes to U.S. unemployment benefits.

Sen. Ron Wyden, (D., Ore.), told Yahoo Finance revamping the benefits will be one of his top priorities, if the Democratic party takes control of the Senate by winning both runoffs in Georgia and he becomes chairman of the Senate Finance Committee.

“Now is the time to get ready for a long-term reform effort,” said Wyden.

Updated technology

Many laid-off workers struggled to access their benefits for weeks or even months, as state computer systems crashed and state offices became overwhelmed by the record wave of claims when the pandemic first hit the United States. Last week, new analysis showed millions of people were still waiting for their benefits due to backlog or ineligibility.

Wyden said the first priority has to be updating “technology from the dark ages.”

“It is creaky and dilapidated and the pandemic highlighted all of these flaws,” said Wyden. “Overhauling the technology will be at the heart of the agenda.”

The aging technology has been a major obstacle throughout relief negotiations. Lawmakers and officials said state systems were not capable of calculating targeted wage replacement for each worker, so lawmakers settled on a flat-rate weekly boost. In the CARES Act, Congress ultimately added an extra $600 each week for every worker.

That boost, which Wyden called “rough justice,” expired over the summer and lawmakers still haven’t agreed to renew it. Republicans argued against extending the additional money once it expired, saying it incentivized people not to return to work – even though data does not support this claim. If state systems had been able to generate more targeted, individualized relief, some lawmakers say they may have had more flexibility to come up with solutions.

“People are using the computer as a scapegoat in a lot of ways,” said Michele Evermore, a senior policy analyst at the National Employment Law Project. “The computer can be programmed to either do a good job or a bad job depending on what the policy focus is.”

Evermore, who is also part of President-Elect Joe Biden’s labor transition team, told Yahoo Finance she’s hopeful that if there’s another round of stimulus, it will include funding for technology upgrades. Still, she said it’s important to note that money won’t fix all the problems.