There’s a new installment of a landmark survey of Americans’ opinions of their corporate overlords, and it brings some moderately shocking news: Comcast is no longer the internet provider and TV service we hate the most.

The American Customer Satisfaction Index’s latest findings, released Wednesday, reveal that telecom customers quizzed by this project of the University of Michigan still feel kind of blue about their internet access and subscription-TV services. But the Philadelphia cable giant no longer leads their enemies lists.

Local monopolies still make people angry

The ACSI has been collecting this customer data since 1994, and for most of that time subscription-TV services have ranked among the most-disliked firms — with Comcast (CMCSA) among the lowest of the low.

Although it doesn’t have the honor of racking up the lowest-ever score in this sector — Charter (CHTR) earned a pitiable score of 51 out of 100 in 2009 and Time Warner Cable (TWC) tied that last year — it was worst or second-worst every year from 2002 through 2015, when its score of 54 represented zero progress over 2008’s dismal performance.

This time, things have changed: With a score of 62, Comcast now stands in the middle of the bracket. It’s not as liked as Verizon’s (VZ) Fios, with a score of 70, but its TV service appears a good deal better than that of Charter (60), Cox (59), Time Warner Cable (TWC) (59) and Mediacom (54).

(The funny thing there is that if you hate cable boxes, Comcast is better choice than Verizon: It will give you a CableCard for a TiVo DVR for free instead of charging $5 a month, and it’s further along in allowing box-free viewing via smart-TV apps.)

In internet providers, which only fell under the ACSI’s gaze starting in 2013, Comcast ended a three-year losing streak by earning a score of 59. That’s still borderline horrible but beats Mediacom (57) and Frontier Communications (FTR) (56). That last firm has been in the news lately for making a mess of the Verizon Fios markets it bought; Fios itself, meanwhile, again topped the category with a score of 73.

Comcast, the nation’s largest TV and internet firm and alsoa frequent winner of Consumerist’s “Worst Company in America” award, has been talking a good game about improving its customer service for the past few years. These numbers suggest the company’s attempts to overcome a cringe-inducing series of customer-abuse stories are finally paying off. They also invite the question of how badly the company might have fared in the ACSI had it been allowed to buy TWC and then spend a year with the usual case of merger indigestion.