‘We’re seeing plenty of signs of demand:’ Expedia CEO on travel demand amid pandemic

In This Article:

Yahoo Finance’s Alexis Christoforous and Melody Hahm discuss travel outlook with Peter Kern, Expedia CEO.

Video Transcript

ALEXIS CHRISTOFOROUS: Well, while the COVID-19 vaccine rollout has brought hope for our health and for our economy, it is still a long road to recovery for the battered down travel industry. The travel website Expedia reported a 67% drop in revenue, marking the fourth consecutive year over year decline. Gross bookings were also down 67% compared with a year earlier. But there are signs of a rebound on the horizon.

Joining me now is Expedia's CEO, Peter Kern. We're also joined by Yahoo Finance's Melody Hahm. Peter, good to see you. Before 2020, the year of the pandemic, Expedia had gone, I think it was eight years, without a decline in revenue. So let's talk about the future for a moment, at least in the short term. Are you seeing some signs of recovery?

PETER KERN: Yeah, I think, as we said yesterday on our earnings, Alexis, we are seeing some signs of improvement in the first month of the year. It started around the holidays. And we've been slowly modestly improving from there. January was better than December.

And I think that's not really an everywhere story. It's kind of a story of waiting. And there are some countries like the US that are stronger, where people are moving around more. There are areas in Asia as well. And then there are places like Europe, where things are still fairly locked down.

So it's really where people are feeling more confident about travel, where people are allowed to travel. We're certainly seeing plenty of signs of demand. It's just a question of consumer confidence and risk tolerance and what governments are allowing people to do.

MELODY HAHM: You know--

ALEXIS CHRISTOFOROUS: Melody.

MELODY HAHM: --it's not an exaggeration, I think, to say that you were tasked with a turnaround. And that was April of 2020, a month into the lockdown and shelter in place for a lot of states. When you think about how you have been able to manage the last nearly a year, how would you assess your own performance? Do you feel as though, given the parameters and the limitations of the pandemic, you've been able to invest in the right areas?

PETER KERN: Well, I'm one of those people who's probably never happy with his own performance. I can always do better. And we as a company can always go faster and get more done. But I think we've done a lot of really important work to stabilize the business, to raise capital, to make sure all our customers were taken care of. We've shrunk the size of our company. We felt like there was opportunity to be more efficient. So we've done that.