NYSE President Lynn Martin’s advice on leading through change

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Handling change is one of the more difficult challenges that companies and especially leaders have to face. NYSE President Lynn Martin gives Yahoo Finance her advice for leading through change after guiding the historic exchange through the Covid-19 pandemic.

Martin explains that “people tend to view change as scary. I think that's human nature.” Her advice is to communicate on multiple levels, “communicate with peers, communicate with your manager and communicate with the people that work for you because everyone craves communication during change.”

Additionally, Martin says, “work hard. Keep executing your job. Don't fall, don't fall victim to water cooler talk, particularly around change… And then the third piece of advice I tend to give people is raise your hand if there's something that interests you. If it is not in your current job description, raise your hand to volunteer to do it.”

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Video Transcript

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LYNN MARTIN: The first thing that I always tell people to do is communicate unsurprisingly. Communicate with peers, communicate with your manager, and communicate with the people that work for you because everyone craves communication during change. The second thing is work hard.

Keep executing your job. Don't fall victim to water cooler talk, particularly around change. It's where I've seen opportunity personally, as well as for others.

And then raise your hand. If there's something that interests you, if it is not in your current job description, raise your hand to volunteer to do it. I took a non-linear career path to this job, you could too.