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BrioDirect review (2024)

Summary: BrioDirect is the online brand of Webster Bank. As an online-only bank, BrioDirect offers high-yield savings accounts and certificates of deposit (CDs) with low fees.

BrioDirect products and services

BrioDirect offers the following two products:

  • High-yield savings account: BrioDirect’s high-yield savings account is one of the few that still pays over 5% APY. The drawback is that this online savings account requires a minimum opening deposit of $5,000 to get started. However, once the account is open, you only need to maintain a minimum of $25 in your account to earn the highest advertised rate. There is also no monthly maintenance fee associated with this account.

  • High-yield CDs: BrioDirect offers CDs with 12-, 24-, or 36-month terms. The minimum opening deposit for these CDs is $500. Interest is compounded daily and credited to your account at the end of each quarter and at maturity. If you withdraw money before the CD reaches maturity, you are subject to an early withdrawal penalty of three to 12 months’ worth of interest.

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BrioDirect fees

Here are some of the bank fees you may encounter as a BrioDirect customer:

BrioDirect pros and cons

Before banking with BrioDirect, there are some pros and cons to consider:

Pros:

  • No monthly maintenance fees: BrioDirect does not charge a monthly maintenance fee for its deposit accounts.

  • Competitive savings and CD rates: The high-yield savings account from BrioDirect currently offers 5.15% APY — more than 11 times the national average rate for savings accounts. Its CDs also come with rates as high as 4.50%, depending on the term.

Cons:

  • High minimum opening deposit for savings account: To open a high-yield savings account with BrioDirect, you must deposit at least $5,000. Account holders must also maintain a balance of at least $25 to earn the highest advertised rate.

  • Limited account options: BrioDirect currently only offers two types of deposit products: a high-yield savings account and high-yield CDs. If you’re looking for a checking, money market, or other type of account, you’ll need to explore other options.

Customer service and mobile banking experience

To speak with a BrioDirect customer service representative, you can contact the client service telephone center at (877) 369-BRIO (2746), Monday through Friday from 8 a.m. ET to 8 p.m. ET and Saturday from 8:30 a.m. to 3 p.m. ET.

You can also contact BrioDirect using the following mailing address:

Webster Bank

1 Jericho Plaza

Jericho, NY 11753

Attn: BrioDirect Deposit Operations

BrioDirect also offers online banking services via the Webster Bank mobile app, which is available for download on the App Store and Google Play. The app has a rating of 4.6 and 4.2 stars, respectively. The app allows you to review account balances and transactions, deposit checks, send money via Zelle, transfer money between accounts, and more.

Frequently asked questions

Is BrioDirect FDIC-insured?

Yes. BrioDirect is a brand under Webster Bank, which is an FDIC-insured institution.

What is BrioDirect’s routing number?

Wire transfers must be sent to Webster Bank; its routing number is 221970443.

Can I visit a BrioDirect branch?

BrioDirect is an online-only bank, which means it does not operate any physical branch locations. However, you can manage your BrioDirect account by logging into your account online or via the mobile app.