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Salesforce Announces Fourth Quarter and Fiscal Year 2025 Results

In This Article:

Total Remaining Performance Obligation $63B, up 11% Y/Y; Operating Cash Flow $13B, up 28% Y/Y

SAN FRANCISCO, February 26, 2025--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2025.

FY25 Agentforce & Data Cloud

  • $900 million Data Cloud & AI annual recurring revenue, up 120% year-over-year ("Y/Y")

  • Since October, closed 5,000 Agentforce deals, including more than 3,000 paid

  • Data Cloud surpassed 50 trillion records, which doubled Y/Y

  • Nearly half of the Fortune 100 are both AI & Data Cloud customers, and all of our top 10 wins in Q4 included Data and AI

  • On help.salesforce.com, Agentforce has handled 380,000 conversations, achieving an 84% resolution rate, with only 2% of the requests requiring human escalation

FY25 Results

  • Fourth quarter revenue of $10.0 billion, up 8% Y/Y, up 9% in constant currency ("CC"), inclusive of subscription & support revenue of $9.5 billion, up 8% Y/Y, up 9% in CC

  • Current remaining performance obligation of $30.2 billion, up 9% Y/Y, up 11% in CC

  • Total remaining performance obligation of $63.4 billion, up 11% Y/Y

  • FY25 revenue of $37.9 billion, up 9% both Y/Y & in CC, inclusive of subscription & support revenue of $35.7 billion, up 10% both Y/Y & in CC

  • FY25 GAAP operating margin of 19.0% and non-GAAP operating margin of 33.0%

  • FY25 operating cash flow of $13.1 billion, up 28% Y/Y, and free cash flow of $12.4 billion, up 31% Y/Y

  • Returned $7.8 billion in the form of share repurchases and $1.5 billion in dividend payments to stockholders; total cash returned to stockholders of $9.3 billion in FY25

Full Year FY26 Guidance

  • Initiates revenue guidance of $40.5 billion to $40.9 billion, up 7% - 8% both Y/Y & in CC

  • Initiates subscription & support revenue growth guidance of approximately 8.5% Y/Y & approximately 9% in CC

  • Initiates GAAP operating margin guidance of 21.6% and non-GAAP operating margin guidance of 34.0%

  • Initiates operating cash flow growth guidance of approximately 10% to 11% Y/Y

"We had an incredible quarter and year, with strong performance across all our key metrics, including the highest cash flow in our company’s history and more than $60 billion in RPO," said Marc Benioff, Chair and CEO, Salesforce. "No company is better positioned than Salesforce to lead customers through the digital labor revolution. With our deeply unified platform, seamlessly integrating our Customer 360 apps, Data Cloud and Agentforce, we’re already delivering unprecedented levels of productivity, efficiency and cost savings for thousands of companies."