Disney+ subscribers decline as company's streaming loss narrows

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Disney (DIS) reported fiscal third quarter earnings after the bell on Wednesday that beat expectations after the company revealed its flagship sports network ESPN struck a $2 billion deal with Penn Entertainment (PENN) to launch ESPN Bet, a branded sportsbook.

Still, Disney+ subscribers missed estimates in the quarter, causing shares to initially slide in after-hours trading. The stock bounced back during the earnings call, however, after the company said full-year 2023 capital expenditures will total $5 billion, lower than the prior $6 billion forecast.

Disney also said it would resume paying a dividend by the end of 2023. Shares climbed by as much as 5%.

The company reported 146.1 million total Disney+ subscribers, a 7.4% decline from the previous quarter. Analysts polled by Bloomberg had expected a narrower loss of 154.8 million paying users.

The majority of the losses came from its Indian brand Disney+ Hotstar, which saw users drop by 24% on a sequential basis. Disney said Hotstar is not financially material to the company due to its lower average revenue per user, or ARPU. Domestic users, which include those in the US and Canada, dropped by 1%.

Amid Disney's continued efforts to slash $5.5 billion in costs this year, streaming losses came in at $512 million compared to a loss of $1.1 billion in the prior-year period and significantly ahead of estimates of a loss of $777 million. The company reported a streaming loss of $659 million in Q2 and a $1.1 billion loss in Q1.

Bob Iger, who stepped back into the CEO position in November and recently accepted a contract extension through the end of 2026, has remained hyper-focused on profitability.

The executive has consistently reaffirmed the company's outlook of reaching streaming profitability by the end of fiscal 2024, aided by new revenue streams like Disney's recently launched ad-supported tier, in addition to new price increases to help pare losses and lift metrics like ARPU.

Mixed quarterly results

Revenue in the quarter came in at $22.33 billion, slightly below expectations of $22.51 billion. Adjusted earnings were $1.03 compared to the $0.99 expected.

Disney Parks, Experiences, and Products revenue beat expectations of $8.25 billion to hit $8.33 billion in the quarter. Operating income came in at $2.43 billion, ahead of estimates of $2.39 billion and above Q3 2022's $2.19 billion total.

Analysts have remained cautious about the future of the parks segment, however, as demand appears to have slowed, coupled with heightened risks to margins amid inflation.